Senior Fragrance Specialist
1 month ago
At Jo Malone London, we're passionate about creating unique and elegant fragrances that evoke emotions and inspire connections. As a Senior Stylist, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our Fenwick store.
We're seeking a highly skilled and ambitious individual who shares our passion for fragrance and gifting. As a Senior Sales Advisor, you'll combine your expertise with a passion for delivering personalized service to create unforgettable in-store experiences for our customers. You'll work closely with our team to achieve sales and customer service targets, while also providing guidance and support to help them succeed.
In this role, you'll have the opportunity to showcase your creativity and flair, entertaining visitors from around the world and sharing the world of Jo Malone London with our customers, colleagues, and corporate clients. From hosting wedding consultations to creating bespoke fragrance experiences, every day will be a new chance to make a lasting impression.
We're committed to creating a high-performing team that's passionate about delivering exceptional results. As a Senior Stylist, you'll be part of a dynamic team that's dedicated to exceeding our high standards of visual merchandising and customer service. You'll work collaboratively to create and execute in-store events, drive sales growth, and maintain a store environment that's both inspiring and inviting.
What We Offer
- Competitive industry salary and commission scheme eligibility
- Annual leave and family leave, plus product discount and staff concession
- Mental health wellbeing initiatives and benefits platform with exclusive discounts
- Extensive training and development opportunities
Our Commitment to Diversity and Inclusion
We're proud to be an equal opportunities employer, committed to creating a diverse and inclusive workplace that reflects the beauty of our global consumers. We believe that everyone deserves an opportunity to succeed, regardless of their background, culture, or identity.
Qualifications and Requirements
- Previous retail experience with a proven track record of achieving sales and customer service targets
- Passion for fragrance and gifting, with a focus on delivering exceptional customer experiences
- Approachable and friendly attitude, with a 'can-do' approach to problem-solving
- Confidence in speaking to customers and understanding their needs
- Flexible availability across days and hours, with a focus on work-life balance
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