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Customer Service and Reception Specialist

2 months ago

Ripley, United Kingdom Places Leisure Careers Full time
Position Overview:
As a key member of our team, you will play a vital role in fostering a welcoming atmosphere for our community. We are dedicated to creating active spaces and promoting health and wellbeing, and your contribution will be essential in achieving this mission.

Role Responsibilities:
In this position, you will:
  • Engage with customers in a friendly and professional manner, ensuring a positive experience for all.
  • Handle daily operational tasks efficiently while maintaining a high standard of service.
  • Promote the benefits of physical activity and encourage community involvement.
  • Utilize sales techniques to enhance customer interactions and drive membership growth.
  • Maintain a proactive approach to customer service, going above and beyond to meet client needs.

Candidate Profile:
The ideal candidate will possess:
  • A natural ability to build meaningful relationships with customers.
  • Strong organizational skills and the ability to manage multiple tasks effectively.
  • A passion for promoting health and fitness within the community.
  • Experience in sales and customer service, though a proactive attitude is equally valued.
  • A commitment to delivering exceptional customer service at all times.

Benefits:
We offer a comprehensive benefits package that includes:
  • Competitive compensation aligned with industry standards.
  • Performance-based bonus opportunities.
  • Health and fitness membership for you and your family.
  • Flexible working arrangements to suit your lifestyle.
  • Access to ongoing professional development and training.
  • Participation in our pension scheme.
  • Healthcare cost savings through our cashback plan.
  • Discounts on various activities and services.

If you are passionate about customer service and want to contribute to a thriving community, we encourage you to explore this opportunity.