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Compliance and Quality Lead
2 months ago
We are seeking a highly skilled and experienced Compliance and Quality professional to join our team at Compass House Medical Centres. As a key member of our leadership team, you will be responsible for ensuring that our practice meets the highest standards of compliance and quality in all aspects of our operations.
Key Responsibilities- Develop and implement effective compliance and quality strategies to ensure the practice meets regulatory requirements and industry standards.
- Lead and manage a team of professionals to ensure the delivery of high-quality services and compliance with regulatory requirements.
- Conduct regular audits and risk assessments to identify areas for improvement and implement corrective actions.
- Collaborate with senior management to develop and implement policies and procedures that support compliance and quality.
- Provide training and guidance to staff on compliance and quality issues.
- Develop and maintain relationships with external stakeholders, including regulatory bodies and industry partners.
- Minimum 2 years experience working at management level in a healthcare or related industry.
- Knowledge and experience of employment law, health & safety legislation, risk assessment, and regulatory requirements.
- Excellent project management skills and the ability to be methodical and diligent.
- Excellent problem-solving skills and the ability to make critical decisions with little information available.
- Previous experience in an analytical role, with the ability to analyze and interpret information quickly and produce reports.
- Ability to work independently and as part of a team, demonstrating autonomy and initiative as required.
- Ability to effectively communicate and engage with stakeholders at all levels, both verbal and written, navigating varying perspectives with diplomacy and professionalism.
- Strong problem-solving abilities, with a proactive and solution-oriented approach to challenges.
- Strong evidence of organizational skills and the ability to juggle multiple complex tasks in an efficient manner and in tight time scales.
- Able to handle sensitive information with discretion and maintain confidentiality at all times.
- Excellent conflict management skills and the ability to dissolve any issues easily.
- Ability to relate to the practice team, demonstrates the Practice values and contribute positively to the Practice culture.
- IT literate, including experience in using Outlook, Teams, Word, PowerPoint, and Excel at intermediate level.
- Experience in primary care/NHS/caring profession.
- In-depth understanding of Primary Care standards and the associated regulations, CQC, GDPR, NHSE.
- Formal qualification in Project Management.
- Evidence of recent self-directed learning or development.
