Hospitality Team Member
2 months ago
About Us
At Marston's, we're a leading hospitality company with a passion for delivering exceptional experiences for our guests. We're committed to creating a welcoming and inclusive environment for everyone who walks through our doors.
Job Summary
We're seeking a talented and enthusiastic Team Member to join our front-of-house team. As a key member of our team, you'll be responsible for providing outstanding customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our business.
Key Responsibilities
- Provide exceptional customer service, ensuring a positive experience for all guests
- Help create and maintain a vibrant and welcoming atmosphere, ensuring our guests feel at home
- Be knowledgeable about our menu and drinks, making recommendations and upselling to enhance the guest experience
- Be passionate about providing brilliant customer service, going above and beyond to meet our guests' needs
- Care about the wider team, offering support and assistance wherever needed
- Gain valuable skills and experience in customer service, hospitality, and food and beverage management
What We Offer
- A competitive hourly rate, with opportunities for progression and career development
- A reliable hours contract, providing security and stability
- A range of benefits, including 20% off at all our pubs, restaurants, and hotels
- Flexible and part-time hours, allowing you to balance work and personal life
- Access to our Marston's Rewards platform, offering online discounts and cashback at popular retailers
- Opportunities for training and development, including apprenticeships and career progression
Why Join Us?
At Marston's, we're a family-friendly company that puts our people first. We offer a supportive and inclusive environment, where you can grow and develop your skills and career. If you're passionate about delivering exceptional customer service and creating memorable experiences, we'd love to hear from you
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