Team Member

2 months ago

Newmarket, Suffolk, United Kingdom Marston's Full time

About Marston's

Marston's is a leading hospitality company that prides itself on delivering exceptional experiences for its guests. As a Team Member, you will be part of a dynamic team that is passionate about providing outstanding customer service and creating a welcoming atmosphere for all.

What We Offer

  • Competitive Hourly Rate: Earn a competitive hourly rate, with opportunities for increases based on experience and performance.
  • Reliable Hours Contract: Enjoy a reliable hours contract, providing you with the security and stability you deserve.
  • Meal Deal Option: Take advantage of our £4.50 meal deal option, which includes popular menu dishes and a drink.
  • Flexible Hours: Work flexible and part-time hours that fit around your family or higher education commitments.
  • Online Discounts: Access online discounts and cashback at popular retailers through our Marston's Rewards platform.
  • Training and Development: Develop your skills and career with our training and Apprenticeship programs, including access to our innovative app.
  • Supportive Team Environment: Work in a friendly and lively atmosphere, alongside passionate and diverse teammates.
  • Access to Support Services: Enjoy access to the Licensed Trade Charity for financial, mental, and emotional well-being support.

About the Role

As a Team Member, you will be the face of Marston's, welcoming guests with a smile and looking after them throughout their visit. Your key responsibilities will include:

  • Creating a Welcoming Atmosphere: Help to create and maintain a vibrant, welcoming atmosphere that makes our guests feel at home.
  • Providing Excellent Customer Service: Be knowledgeable and passionate about providing brilliant customer service, taking orders, serving, and upselling our fantastic food and drinks.
  • Supporting the Team: Care about the wider team, turning your hand to support wherever needed, and gain people, marketing, and operational skills while getting paid for it
  • Developing Your Career: Enjoy award-winning training and apprenticeship opportunities, allowing you to grow and develop while achieving a long-term career.

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