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Lead IT Solutions Consultant

2 months ago


Carlisle, Cumbria, United Kingdom SkyeBiz Full time

Overview

SkyeBiz is seeking a Lead IT Solutions Consultant to enhance our dynamic team.

Key Responsibilities

  • Support and guide clients on a diverse range of IT services and technologies, including Microsoft, Google, and Apple platforms.
  • Oversee a field support team, providing advanced assistance for technical staff and directing clients through the appropriate service channels.
  • Engage in and spearhead IT project initiatives at client locations.
  • Collaborate with Account Managers as part of a Client Team, serving as the Technical Lead for designated clients, offering recommendations and strategic IT planning advice.

Qualifications

  • A minimum of 6 years of relevant experience in the IT sector.
  • Possession of foundational certifications in networking or operating systems (e.g., CompTIA Network, Microsoft MCP).
  • Proficient in network troubleshooting with a solid understanding of LAN & WAN technologies, including IPv4, VPNs, VLANs, iSCSI, and SNMP.
  • Experience in managing Windows Active Directory, including the Microsoft Office 365 suite and Azure Active Directory.
  • Familiarity with firewalls, SANs, and either Cisco or Aruba switching networks.
  • Knowledge in configuring VMware and Microsoft Hyper-V Clustering.
  • Experience with recent Microsoft Server builds.
  • Competence in using Microsoft System Centre Configuration Manager (SCCM) and/or Microsoft Intune for endpoint management.
  • Experience in solution design within Microsoft and Google platforms is advantageous but not mandatory.
  • Self-driven and eager to tackle challenges.
  • Strong planning and organizational skills, with the ability to meet deadlines.

Why Join SkyeBiz?

As a recognized Investors in People Gold employer, we prioritize engagement and well-being, which translates into exceptional service for our clients.

Benefits include: Annual Profit Share scheme (after 12 months), Employer Pension Contributions, Employee Assistance Plan, Laptop and Mobile Phone, increasing holiday entitlement from 22 to 26 days plus all public holidays, Birthday leave, Company Carbon footprint offset, Salary sacrifice EV car scheme, Company events, charity fundraising opportunities, and funded professional training.