Administrative Support Officer

4 weeks ago


Leigh, Wigan, United Kingdom Greater Manchester Mental Health Full time
Job Overview

An exciting opportunity has arisen within the Wigan Urgent Care and Inpatient Team for an Administration Assistant. The post holder will provide an efficient and effective clerical service to the multi-disciplinary team.

Main Duties

The post holder will be the first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to the department. The role will involve providing an effective clerical service to support the team, including photocopying, typing, data input, and maintenance of an effective filing and retrieval system. The post holder will also be responsible for arranging clinics, booking appointments, and associated data entry, including the retrieval and maintenance of patient records.

Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the North West of England, and beyond.

Staff Benefits
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
Person Specification

The ideal candidate will have experience of working in an office environment and possess excellent communication skills. They will also have a typing speed of at least 40 words per minute and be proficient in Microsoft Office. A knowledge of Powerpoint, Excel, and Outlook would be an advantage, as would an awareness of the Recovery Model and children/vulnerable adults guidelines.

The Trust is committed to safeguarding children, young people, and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve and are strongly committed to removing barriers to employment for candidates from under-represented groups.



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