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Renewals Account Manager
2 months ago
We are seeking a detail-oriented and customer-focused Renewals Account Manager to manage our support and maintenance contracts using cutting-edge Digital Marketing tools.
Key Responsibilities:
- Manage support & maintenance renewals with a focus on renewal, contract consolidation, or upsell opportunities.
- Ensure accurate contract records and timely updates in our CRM system.
- Engage with vendors and internal teams to secure pricing support.
- Provide weekly renewals forecasts to the Customer Operations Director.
- Liaise with customers throughout the sales cycle to secure purchase orders and achieve contract conversions.
Requirements:
- Knowledge of sales processes, CRM systems, and office procedures.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive salary.
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
