Corporate Workplace Manager

6 days ago

Glasgow, Glasgow City, United Kingdom CBRE Full time

Job Title: Facilities Coordinator

Company Overview: CBRE is a leading global provider of integrated facilities and corporate real estate management services. Our team is dedicated to delivering exceptional results and exceeding client expectations.

Job Summary: We are seeking a highly motivated and organized Facilities Coordinator to join our team in Uddingston. The successful candidate will be responsible for providing operational delivery of all Facility Management services, ensuring seamless execution of tasks and activities.

Key Responsibilities:

  • Facilities Operations: Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements.
  • Service Coordination: Coordinate with FM Operations and Critical Service teams to deliver service level agreements.
  • Maintenance Management: Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising.
  • Health, Safety, and Environment (HSE): Comply with HSE requirements as outlined within the SLA and as instructed by the company policy.
  • Emergency Response: Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities.
  • Reporting and Documentation: Report all accidents, occupational illnesses, and emergencies in relevant books/documentation.
  • Contractor Management: Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards.
  • SLA Monitoring: Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements.
  • Site Image and Visual Standards: Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns.
  • Mail Room Activities: Carry out Mail Room activities including receipt, sorting, and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy, and that uncollected post is distributed.
  • Stationery and Supplies: Check that printers and photocopiers are supplied with paper and change toner cartridges when required.
  • Waste and Recycling: Co-ordinate site waste and recycling arrangements.
  • Fire Safety: Carry out statutory fire testing and associated checks.
  • Security and Access Control: Co-ordinate with Security and report any faults on access entry system where necessary.
  • Procurement and Invoicing: Raise Purchase Orders for goods or services as required, in compliance of business controls at all times.
  • Cost Control: Act as responsible person in line with DFA to carry out cost control function.
  • Customer Service: Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times.
  • Deputy and Cover: Act as deputy in the absence of line management and provide and arrange cover for the FM team as defined by line management.

Person Specification:

  • Technical Skills: Strong PC skills, MS Office.
  • Personal Qualities: Self-motivated and resourceful, good administrative skills, well-organized, and good prioritization and planning skills.
  • Industry Knowledge: Knowledge and awareness of the facilities management industry.
  • Experience: Practical experience in working with supply partners to deliver a seamless, integrated service, customer services experience, and the ability to communicate at all levels.

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