Service Manager

2 weeks ago

Peterborough, Peterborough, United Kingdom Consensus Full time

About Consensus

We are a community of amazing people dedicated to inspiring and empowering individuals with learning disabilities, autism, and complex needs. Our mission is to provide exceptional care and services that enable people to lead fulfilling lives and maximize their independence.

Job Summary

We are seeking a highly skilled and experienced Service Manager to lead our team in Peterborough. As a Service Manager, you will be responsible for ensuring the smooth operation of our service, achieving quality excellence, and promoting the wellbeing of our team members.

Key Responsibilities

  • Enable individuals to lead fulfilling lives and maximize their independence.
  • Ensure the wellbeing of the team is prioritized, and they are given the appropriate tools and opportunities to excel in their current role and future career.
  • Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
  • Effectively manage financial performance, with financial resources appropriately managed and controlled.
  • Promote quality assurance, working towards legal, clinical, statutory, and organizational obligations, to develop effective work strategies and processes.
  • Ensure full and accurate reporting of management information, maximizing quality and compliance.
  • The role requires you to be registered with the Care Quality Commission (CQC).

Requirements

  • Have plenty of experience working with individuals with learning disabilities or complex behaviors.
  • Be a Deputy Manager ready for the next step, or an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
  • Have a minimum of a Level 3 qualification in Health and Social Care – support and training towards Level 4 and 5 is available. RNLD/RMN is desirable.
  • Bring strong leadership, interpersonal, and communication skills.
  • Be confident, flexible, and efficient – you're happy to work on a shift basis and, where required, be on call.
  • Above all, you'll be committed to providing person-centered care that provides equitable opportunities to all of those you're working for.

About You

We value individuality and diversity, and we know that every journey is unique. We are proud to have been officially certified as a Great Place to Work, and one of the UK's Best Workplaces for Women in 2023. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish.

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