Senior Operations Manager
2 weeks ago
We are seeking a highly skilled Senior Operations Manager to join our team at Detail 2 Recruitment Ltd. As a Senior Operations Manager, you will be responsible for the management and responsibility of current and newly planning maintenance contracts. This role requires a strong background in facilities management, with a proven track record of delivering planned preventative maintenance contracts while consistently delivering exceptional service.
Key Responsibilities
- Manage and oversee the execution of maintenance contracts, ensuring timely and efficient delivery of services.
- Develop and maintain strong relationships with clients, understanding their needs and expectations.
- Lead a team of professionals in the management of the help desk and supply chain, ensuring seamless delivery of services.
- Identify opportunities for process improvements and implement changes to increase efficiency and effectiveness.
- Build and maintain a robust supply chain, ensuring compliance with industry standards and regulations.
- Monitor current and future demands, adjusting strategies as needed to meet client needs.
- Assist with new business development, including identifying potential new clients and tenders.
- Utilize planned maintenance CRM software to manage contracts and client relationships.
- Represent the company in a professional manner, communicating effectively with clients and stakeholders.
Requirements
- Proven experience in facilities management, with a strong background in maintenance and services.
- Excellent leadership and communication skills, with the ability to build strong relationships with clients and team members.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficiency in planned maintenance CRM software.
About Us
Detail 2 Recruitment Ltd is a leading recruitment agency specializing in the placement of professionals in the facilities management industry. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Senior Operations Manager to join our team.
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