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Customer Service Apprentice

1 month ago

Leeds, Leeds, United Kingdom BSS Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our Customer Service team as a Customer Service Apprentice. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and contributing to our continued success.

Key Responsibilities
  • Provide a first-class service to our customers, building strong relationships and ensuring their needs are met.
  • Process customer orders, answer phone calls, and maintain a tidy and safe working environment.
  • Deal with supplier deliveries, accurately booking them in and ensuring stock levels are maintained.
  • Participate in a 12-month development programme, gaining a Level 2 Trade Supplier qualification and developing your skills and knowledge.
  • Work collaboratively with the team to achieve sales and service targets, and contribute to a positive and inclusive branch culture.
What We Offer
  • A competitive salary and benefits package, including 22 days annual leave, pension, bonus, and staff discount.
  • Opportunities for career progression and professional development within the Travis Perkins group.
  • A supportive and inclusive work environment, with a strong focus on employee well-being and work-life balance.
  • Discounts at various retailers, including Currys, Tesco, Boots, and John Lewis.
Requirements

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. You will have excellent communication and interpersonal skills, and be able to work effectively as part of a team. A Level 2 Trade Supplier qualification is desirable, but not essential.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please apply today.