Reservations Manager

3 weeks ago


London, Greater London, United Kingdom Hawksmoor Seven Dials Full time

Reservations Manager

We're seeking a skilled Reservations Manager to lead our reservations team and deliver exceptional customer experiences.

As a Reservations Manager, you'll have a proven track record in restaurant reservations or a similar role, with expertise in OpenTable and email systems. You'll be a great communicator, both on the phone and in person, with a natural flair for first-class service and hospitality.

Key responsibilities include:

  • Managing reservations and bookings
  • Coordinating with the front-of-house team to ensure seamless service
  • Developing and implementing strategies to improve customer satisfaction
  • Leading and mentoring a team of reservations coordinators

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounted meals and drinks
  • Access to exclusive employee perks and discounts

About Us:

Hawksmoor Seven Dials is a leading restaurant group, committed to delivering exceptional dining experiences. We're proud to be a certified B Corp and a top 100 Best Company to work for. Our team is passionate about providing outstanding service and creating a welcoming atmosphere for our guests.


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