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Community Engagement Specialist

2 months ago

London, Greater London, United Kingdom Mint & Lemon Full time
About the Role

Mint & Lemon is seeking a highly skilled Community Engagement Specialist to join our team in London. As a key member of our HR department, you will be responsible for developing and executing a comprehensive community strategy that includes both virtual and in-person engagement opportunities.

Key Responsibilities
  • Community Management:
    • Develop and execute a community strategy that includes virtual and in-person engagement opportunities.
    • Manage and nurture the community, focusing on engagement, retention, and growth.
    • Facilitate online discussions, forums, and social media groups, ensuring a vibrant and supportive community environment.
  • Event Management:
    • Plan and oversee the execution of community-focused events, including webinars, workshops, social gatherings, and awards ceremonies.
    • Identify and manage PR opportunities to increase the visibility and influence of Mint & Lemon's brand within the HR community.
  • Podcast Hosting:
    • Collaborate with guest speakers, industry experts, and internal team members to produce high-quality, engaging podcast content.
  • Content and Communication:
    • Create and curate content that resonates with the community, including newsletters, blog posts, and social media updates.
    • Develop communication strategies that align with Mint & Lemon's brand voice and values, ensuring consistent messaging across all channels.
  • Data-Driven Strategy:
    • Utilize data and insights to inform community strategies, optimize engagement, and measure the success of community initiatives.
    • Report regularly on community metrics and provide actionable recommendations to improve community engagement and satisfaction.
Requirements
  • Bachelor's degree in Human Resources, Marketing, Communications, or a related field.
  • Minimum of 3 years of experience in community management, with a strong emphasis on HR and employee engagement.
  • Proven experience hosting podcasts, webinars, or other forms of digital content.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Experience in event planning and execution, both virtual and in-person.
  • Comfortable working in a hybrid environment.