Executive Chef
1 week ago
Charters Retirement Village, a leading provider of retirement living solutions, is seeking a highly skilled and experienced Chef Manager to join our team. As a key member of our hospitality team, you will be responsible for developing and implementing a compelling food and beverage offering that meets the needs of our residents and wider customer base.
Key Responsibilities:
- Drive the delivery and evaluation of village food and beverage services, ensuring compliance with legal, regulatory, and professional standards.
- Collaborate with the Head of Hospitality to develop a menu offering that meets the needs of our residents, visitors, and wider customer groups within agreed budgets.
- Identify opportunities to improve food and beverage production, service, and profitability, aligning with group strategy.
- Ensure all hospitality staff understand their responsibility to provide a safe and hygienic food service environment, with effective cleaning practices for all hospitality service areas.
- Seek feedback from residents, customers, and visitors to identify their needs, issues, and concerns, and seek opportunities to anticipate and delight.
- Deal with resident and customer enquiries and complaints professionally and courteously, seeking ways to learn and drive continuous improvement.
- Lead by example to build, maintain, and strengthen effective relationships with residents, contributing to creating an environment where they feel appreciated, engaged, and empowered to live their best lives.
- Use technology, systems, and processes to track and manage food and beverage income and impact, maximizing profitability and delivering a sustainable offering.
- Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing learning and reading specialist media.
What We're Looking For:
- A results-driven individual who plans and prioritizes work to meet commitments aligned with RVG goals.
- A collaborative team player who builds partnerships and works with others to meet shared objectives.
- A consistent achiever who delivers results even under tough circumstances.
- A process-focused individual who knows the most effective and efficient ways to get things done, with a focus on continuous improvement.
- A resourceful and efficient individual who secures and deploys resources effectively.
- A customer-centric individual who builds strong resident and customer relationships and delivers solutions that meet their needs.
What We Offer:
- Pro-rota holidays plus bank holidays off.
- Full sick pay after 3 months.
- Medicare after 3 months.
- Birthday Leave.
- Pension Scheme.
- Life Assurance.
- Discounted Gift Cards.
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