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Technical Operations Executive

2 months ago

Garforth, Leeds, United Kingdom ASM Global Full time
About the Role

We are seeking a highly skilled Technical Operations Executive to join our team at ASM Global. As a key member of our F&B operations team, you will be responsible for managing UK asset logistics and technology, leading onsite technical support, and coordinating the Technical Operations Team with the Business Systems Executive.

Key Responsibilities
  • Manage UK asset logistics and technology to ensure seamless business operations.
  • Lead onsite technical support and coordinate the Technical Operations Team with the Business Systems Executive.
  • Implement and enforce best practices to achieve operational excellence.
  • Develop and oversee a troubleshooting framework for F&B technology.
  • Coordinate the ASM Global EPOS system to ensure seamless business operations.
  • Support innovation and mobilization projects in collaboration with the Commercial Procurement Director EU.
  • Drive the technology roadmap with F&B partners, focusing on development, testing, and cashless venue advancement.
Requirements
  • A strong IT technical or engineering background is advantageous.
  • Experience with EPOS, PSP, e-commerce, SaaS, and IT infrastructure.
  • Knowledge of training operational end users using the train-the-trainer model.
  • Experience coordinating event day teams in the hospitality industry.
  • A self-starter attitude with exceptional coordination skills.
  • Excellent communication and stakeholder engagement abilities.
About ASM Global

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. We welcome discussions about flexible working arrangements and provide a fair and transparent assessment process.