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Audio Visual Specialist

2 months ago

Southampton, Southampton, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled Audio Visual Specialist to join our team at Reed. As an AV Specialist, you will be responsible for providing technical support for audio visual equipment within meeting rooms, boardrooms, and auditoriums.

Key Responsibilities:

  • Provide technical support for audio visual equipment, ensuring seamless operation and minimal downtime.
  • Manage and plan corporate events, ensuring all audio visual requirements are met to a high standard.
  • Handle service requests and planned changes efficiently and effectively, minimizing disruption to business operations.
  • Build and maintain key relationships with end users, including senior management and their support staff.
  • Take ownership of complex cases, managing them from end to end to ensure resolution.
  • Engage in project work as required, demonstrating flexibility and adaptability.
  • Offer support offsite and outside of regular working hours when necessary.

Requirements:

  • Proven experience as an AV Technician or in a similar role.
  • Desktop Support skills and experience.
  • Excellent track record of providing AV support up to director level.
  • Strong relationship-building skills with the ability to interact with senior management.
  • Capability to take ownership of complex cases and manage them to resolution.
  • Flexibility to work offsite and out of hours as needed.
  • Strong organisational skills with the ability to manage multiple tasks simultaneously.