HR Operations Specialist
2 weeks ago
As an HR Field Operations Generalist, you will be responsible for providing HR support and guidance to employees and managers on site. This role involves a range of HR functions, including recruitment, performance issues, on-boarding, employee relations, policies, and procedures.
Key Responsibilities:- Support managers with full case management on ER cases.
- Advise and aid managers with all aspects of the company absence policy.
- Manage long-term absence for return to work or terminations, including occupational health referrals.
- Support and coach line management with disciplinary and grievance issues.
- Deliver training to line managers to ensure they understand and comply with HR policies and procedures.
- Provide HR admin support across the employee lifecycle.
- Support the effective communication and implementation of HR policies, such as parental leave and flexible working.
- Drive employee engagement on site.
- Signpost employees to relevant support services.
- Build positive relationships with unions and agency suppliers.
- Support line managers with recruitment campaigns, including job adverts, shortlisting, interviews, and exit interviews.
- Implement a full onboarding process for new hires, including occupational health audio testing and driver assessments.
- Coordinate and follow up on probationary and performance reviews.
- Support the Early Career Framework and Apprenticeship programme.
- Produce and present HR KPIs and reports, including staff turnover, sickness absence, leavers, and diversity and inclusion metrics.
- Administer and maintain HR databases and systems.
- Develop an HR framework for the business, including designing forms, processes, and templates.
- Ensure wellbeing, inclusion, and engagement initiatives are carried out.
- Support the wider HR and management team with HR projects and initiatives.
- Promote company values in all dealings with employees, clients, contractors, and external contacts.
- Work with Plant Managers on succession planning and talent management.
- Prepare payroll data in line with payroll cut-offs.
- Participate in audits, such as BRC and ethical audits.
This role is located in Chesterfield and Bradford.
Requirements:- CIPD level 5 qualified (or working towards) or equivalent.
- Knowledge of employment law and HR best practice and legislation.
- Working knowledge of the end-to-end recruitment process.
- Proactive approach to continuous business improvements.
- High level of customer service with the ability to adapt communication style.
- Good commercial awareness within a manufacturing environment.
- Knowledge and experience of dealing with unions.
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