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Quality Improvement Manager
3 months ago
Join the University Hospitals of Leicester NHS Trust as a Quality Improvement Manager. We are in search of a dedicated and skilled professional eager to advance their career while overseeing a range of operational enhancements across various specialty services, aimed at elevating quality outcomes and patient experiences.
Key Responsibilities:
- Lead initiatives focused on operational process enhancements to ensure exceptional patient care, while empowering our staff to perform at their best.
- Collaborate closely with service line leaders and clinicians to identify, design, and implement improvements in service pathways and processes across multiple areas.
- Facilitate the sharing of successful practices across clinical services to promote consistency and high-quality care.
- Manage and support a portfolio of change and improvement projects related to System Emergency Care & Discharge.
- Oversee specific work streams, ensuring projects achieve their intended benefits as outlined in project briefs.
- Handle the daily management of projects, including initiation, maintenance, support, facilitation, progress monitoring, closure, and evaluation.
- Work alongside Heads of Nursing in System and Emergency Care to identify, plan, and support key areas of work that contribute to project delivery.
- Engage staff from all organizational levels to foster collaboration in delivering projects related to patient flow within the Trust.
Leadership and Development:
- Support the execution of project work streams, ensuring effective communication and staff engagement in the development of innovative ideas and projects.
- Build strong, influential relationships with staff at all levels involved in the work streams.
- Act as a change leader, ensuring that all activities and plans are effective and aligned with contemporary best practices.
Project Management:
- Provide leadership and support for Trust-wide work streams that contribute to the overall Reconfiguration Programme.
- Ensure projects are organized, managed, and reported within the established Project Management Office (PMO) processes, focusing on objectives that deliver high efficiency without compromising quality.
- Develop comprehensive project management documentation to scope, implement, monitor, and evaluate projects.
- Identify interdependencies with other projects and manage them to ensure a holistic approach.
- Coordinate and lead project meetings, setting agendas and guiding discussions while contributing to the implementation of key initiatives.
Communication and Stakeholder Engagement:
- Maintain constructive relationships with a diverse range of internal and external stakeholders to facilitate successful project planning and delivery.
- Ensure clinical input is secured to promote the adoption of best practices.
- Incorporate the views and needs of patients, NHS staff, and stakeholders throughout all project stages.
Staff Development:
- Support the growth of skills and capabilities within the core team and across teams, fostering knowledge sharing and learning.
- Stay informed about best practices nationally and internationally to enhance the strategic development of Trust services.
This job description outlines the primary functions and responsibilities of the role. It is not exhaustive, and additional duties may be assigned as necessary. Compliance with all statutory and mandatory training requirements is expected.
