Assistant Shop Manager

6 days ago


London, Greater London, United Kingdom Sweaty Betty Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Shop Manager. As a key member of our store team, you will be responsible for providing exceptional customer service, driving sales, and maintaining high standards of store appearance and operations.

Key Responsibilities:

  • Partner with the Store Manager to develop and implement sales strategies and visual merchandising plans to drive sales and meet business objectives.
  • Take ownership of stock management, including receiving, stocking, and maintaining inventory levels to meet customer demand.
  • Assist in the management of store operations, including opening and closing procedures, cash handling, and maintaining a clean and safe store environment.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the store team to achieve sales targets, meet customer needs, and maintain high standards of customer service.
  • Assist in the recruitment, training, and development of store staff, including providing coaching and feedback to ensure excellent customer service and sales performance.
  • Contribute to the development of store displays and visual merchandising plans to create an engaging and inspiring shopping environment.
  • Monitor and report on sales performance, customer feedback, and store operations to inform business decisions and drive improvement.

What We Offer:

  • A competitive salary and bonus structure.
  • A generous clothing allowance and access to our employee discount program.
  • Opportunities for career development and advancement within the company.
  • A fun and dynamic work environment with a passionate and dedicated team.
  • Access to our employee benefits program, including health insurance, retirement savings, and paid time off.

About Us:

Sweaty Betty is a leading fashion retailer specializing in activewear for women. We are committed to empowering women to live their best lives through fashion, fitness, and community. Our mission is to create a culture of inclusivity, diversity, and equity, where everyone feels welcome and valued.


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