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IT Support Specialist

2 months ago

Pontefract, Wakefield, United Kingdom Get Staffed Online Recruitment Full time

Job Summary:

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Get Staffed Online Recruitment. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and networks are running smoothly and efficiently.

About the Role:

This is a fantastic opportunity for a technical professional to develop their skills and experience in a dynamic and fast-paced environment. You will work closely with our clients to identify and resolve technical issues, provide training and support, and ensure that their IT systems are optimized for maximum performance.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person visits
  • Install, configure, and troubleshoot computer hardware and software
  • Develop and implement technical solutions to improve client IT systems
  • Collaborate with clients to identify and prioritize technical issues
  • Provide training and support to clients on IT systems and software

Requirements:

  • Level 3 ICT qualification or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong technical skills, including knowledge of computer hardware and software
  • Ability to learn and adapt to new technologies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • The chance to work with a variety of clients and projects