Process Manager

3 days ago


Leeds, Leeds, United Kingdom Jet2 and Jet2holidays Full time
Process Improvements Manager (Holidays Product)

As our new Process Improvements Manager (Holidays Product), you'll lead a team focused on driving continuous improvement within the Jet2holidays Product department. This role will be offered as a 15-month Fixed-Term contract to cover maternity.

Key Responsibilities:
  • Lead product-led projects: You'll manage a range of projects, working from the initial planning stages to go live, and monitoring their success. You'll collaborate closely with IT Development, Jet2Digital, and other key stakeholders across the business.
  • Champion IT development: You'll identify development opportunities, assess the value and benefits, and work with Jet2Digital to progress these initiatives from concept to completion.
Requirements:
  • Experience in product development, process improvement, or efficiency-focused roles.
  • Proven experience in leading and supporting cross-functional projects.
  • Strong organisational skills, with the ability to juggle multiple projects and adapt to changing business priorities.
  • Experience in the travel, tour operator, or airline industries.
  • Familiarity with Microsoft Office and other relevant systems.
  • Experience managing offshore resources.

At Jet2 and Jet2holidays, we're redefining travel experiences and creating memories for millions of passengers. If you're passionate about process improvement and have a drive to succeed, we'd love to hear from you.



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