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Programme Coordinator

2 months ago


Twickenham, United Kingdom Sports Generation Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Programme Coordinator to join our team at Sports Generation. As a key member of our team, you will be responsible for coordinating our swimming programmes, ensuring seamless delivery of lessons, and providing exceptional customer service.

Key Responsibilities:

  • Teaching and Programme Coordination:
    • Deliver high-quality swimming lessons to our clients, promoting a positive and engaging learning environment.
    • Coordinate programme schedules, ensuring efficient use of resources and minimizing disruptions.
  • Client Coordination:
    • Respond to client inquiries and feedback in a timely and professional manner.
    • Work closely with clients to understand their needs and preferences, ensuring tailored solutions.
  • Pool and Facilities Coordination:
    • Monitor and maintain pool and facility conditions, ensuring a safe and enjoyable experience for clients.
    • Provide feedback to the Programme Manager on site visits, highlighting areas for improvement.
  • Administrative and Sales Support:
    • Assist with administrative tasks, such as data entry and record-keeping.
    • Contribute to sales efforts, promoting our programmes and services to potential clients.

Requirements:

  • Qualified ASA/STA level 2 swimming instructor.
  • Valid rescue test certificate (safety award or NPLQ).
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied hours, including occasional weekends.

What We Offer:

Competitive rates of pay, opportunities for professional development, and a dynamic work environment.