Account Manager
1 month ago
Merje is seeking an experienced Account Manager to join their team in the Lending - Consumer sector. This role offers an exciting opportunity to manage client relationships, handle daily operations, and contribute to the growth of a successful High Court Enforcement Office.
The CompanyMerje is one of the UK's largest High Court Enforcement Offices, delivering market-leading enforcement services across England and Wales. They specialize in enforcement of judgment debt, Commercial Rent Arrears Recovery, and enforcement of Orders for Possession of property and land.
The RoleAs an Account Manager, you will be responsible for building and managing client portfolios, reviewing files for accuracy, generating reports, and handling customer interactions. This role offers a competitive salary and a range of benefits in a dynamic, growing business environment.
Key Responsibilities:- Build and manage client portfolios
- Review files to ensure accuracy and generate statistical reports
- Handle customer complaints and vulnerability calls
- Raise invoices and manage daily workload
- Communicate with debtors and clients via telephone and email
- Strong ethical and professional standards
- Excellent communication, influencing, and negotiation skills
- Self-motivation and superior organizational abilities
- Proficiency in basic software packages
- Keen attention to detail and ability to lead by example
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