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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Advisor to join our dynamic team in Bury. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support.
Key Responsibilities:- Act as the first point of contact for customers, ensuring that queries are actioned and resolved in a timely and professional manner.
- Maintain accurate and up-to-date customer records, making amendments as necessary.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Proven experience in a customer-facing role, with a strong track record of delivering excellent customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer queries simultaneously.
Forrest Recruitment is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a competitive salary and excellent benefits package, including annual bonus and opportunities for career development.
