Travel Sales Consultant
6 days ago
About TUI Group
TUI Group is a leading travel company that offers a wide range of holiday experiences to customers. As a Travel Advisor at TUI, you will play a key role in helping customers find their perfect holiday.
Key Responsibilities
- Use your knowledge and expertise to recommend and sell holidays, cruises, and other travel products to customers.
- Provide exceptional customer service and create unforgettable holiday experiences that meet and exceed customer expectations.
- Work collaboratively with colleagues to achieve sales and service objectives and contribute to a positive and supportive team environment.
- Stay up-to-date with industry trends and developments to ensure that you are providing the best possible advice and guidance to customers.
- Proactively identify and resolve any customer complaints or issues in a timely and professional manner.
About You
- You have excellent customer service skills and a strong commitment to achieving targets and overcoming challenges.
- You are a team player who is able to engage and collaborate with customers and colleagues at all times.
- You are an organized individual who takes pride in your work and is responsible for your own development.
- You have the ability to use initiative to proactively spot and resolve potential problems.
- You have a passion for working in the tourism industry and are confident in your ability to handle multiple currencies and administrative tasks.
- You are flexible and able to work variable shift patterns, including evenings and weekends, to meet customer demand and shop opening times.
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