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Store Leadership Position

2 months ago

Glasgow, Glasgow City, United Kingdom Scotmid Food Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Management Supervisor to join our team at Scotmid Food. As a key member of our store management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Lead and motivate a team of customer service representatives to provide a professional, friendly, and enthusiastic service at all times.
  • Ensure store standards are maintained, and the store is safe and legal.
  • Manage stock levels, food preparation, and service to meet customer demands.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Collaborate with the store manager and senior team leader to achieve business objectives.

Requirements:

  • Previous supervisory experience in retail, particularly in grocery or food to go, is an advantage.
  • Excellent customer service and team working skills.
  • Ability to work independently and as part of a team.
  • Strong communication and problem-solving skills.
  • Passion for delivering exceptional customer experiences.

What We Offer:

  • Competitive hourly rates.
  • Excellent benefits package.
  • Opportunities for career development and growth.
  • A comprehensive induction and training program.

Scotmid Food:

We are a co-operative, which means that we are run by our members for the benefit of the local communities that we serve. Our aim is to be Scotland's preferred community convenience retailer, and we are committed to delivering exceptional customer experiences through our people.