Cabin Crew Training Manager

6 days ago

Gatwick, United Kingdom Ascend Airways Full time
About the Role

Ascend Airways is seeking a highly skilled and experienced professional to join our team as Deputy Head of Cabin Crew Training and Development. As a key member of our training department, you will play a crucial role in shaping the future of our cabin crew training programs.

Key Responsibilities
  • Support the Head of Cabin Crew Training and Development in driving innovation and fostering a culture of continuous development within the training department.
  • Assist in defining and overseeing the cabin crew training strategy and implementation, ensuring compliance with UK CAA regulations and requirements.
  • Act as a team leader in the absence of the Head of Cabin Crew Training and Development, providing guidance and support to training personnel.
  • Attend management meetings and report on department activity and updates as required.
  • Participate in Cabin Safety Liaison Group meetings with Cabin Services Management, Cabin Safety, and CLG members.
  • Contribute towards the training department's overall objectives and key performance indicators to support the growth and performance of the company.
  • Liaise with the Crew Training Coordinator's to ensure efficient management of crew training records and expiries.
  • Develop and deliver company and customer training programs and syllabi, ensuring they meet the highest standards of quality and compliance.
  • Deliver training programs to cabin crew and flight crew, including CRM, SEP, Fire and Smoke, Aviation Medicine, Aviation Security, and Dangerous Goods training.
  • Conduct departmental audits, risk assessments, and compliance checks to ensure adherence to UK CAA regulations and requirements.
  • Conduct Cabin Monitoring Checks and Line Checks to ensure the highest standards of safety and quality.
Requirements
  • Valid UK CAA OR ability to obtain a UK CAA/UK Medical certificate.
  • Train the Trainer or equivalent teaching qualification.
  • Current or previous CIN holder.
  • AET L3 certification or equivalent if currently holding a CIN.
  • RFX certification.
  • CRMT certificate.
Desirable Skills and Experience
  • Previous experience in airline cabin crew training management or a similar role.
  • Proficiency in creating training materials using Microsoft, Prezi, and Canva.
  • Computer literate with the ability to produce manuals and materials to support the training department.
  • Familiarity with LMS program development is desirable.
  • In-depth knowledge of UK CAA regulations and processes.
  • Experience of authority and training inspections is desirable.
  • Ability to identify and respond to learning needs.
  • Ability/experience in setting Key Performance Indicators.
  • Experience in performance management of training personnel.
What We Offer

Ascend Airways offers a competitive salary, an attractive working environment, and opportunities for career progression. We require a CV and covering letter explaining motivation for applying when submitting your application. We may ask for certificates and qualifications upon interview.

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