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Deputy Head of Cabin Crew Training and Development

2 months ago

Gatwick, United Kingdom Ascend Airways Full time
About the Role

Ascend Airways is seeking a highly skilled and experienced professional to join our team as Deputy Head of Cabin Crew Training and Development. As a key member of our training department, you will play a crucial role in shaping the future of our cabin crew training programs.

Key Responsibilities
  • Support the Head of Cabin Crew Training and Development in driving innovation and fostering a culture of continuous development.
  • Assist in defining and overseeing the cabin crew training strategy and implementation.
  • Act as a team leader in the absence of the Head of Cabin Crew Training and Development.
  • Attend management meetings and report on department activity and updates as required.
  • Participate in Cabin Safety Liaison Group meetings with Cabin Services Management, Cabin Safety, and CLG members.
  • Contribute towards the training department's overall objectives and key performance indicators to support the growth and performance of the company.
  • Liaise with the Crew Training Coordinator's to ensure that crew training records and expiries are being managed efficiently and in line with correct protocol.
  • Develop and deliver training programs to Cabin Crew and Flight Crew for company and customers.
  • Ensure that all Cabin Crew training procedures, materials, and processes comply with UK CAA regulations and requirements.
  • Conduct departmental audits, risks assessments, and compliance checks.
  • Conduct Cabin Monitoring Checks and Line Checks.
Requirements
  • Valid UK CAA OR ability to obtain a UK CAA/UK Medical certificate.
  • Train the Trainer or equivalent teaching qualification.
  • Current or previous CIN holder.
  • AET L3 certification- or equivalent if currently holding a CIN.
  • RFX certification.
  • CRMT certificate.
Desirable Skills and Experience
  • Previous experience in airline cabin crew training management or a similar role.
  • Proficiency in creating training materials using Microsoft, Prezi, and Canva.
  • Computer literate with the ability to produce manuals and materials to support the training department.
  • Familiarity with LMS program development is desirable.
  • In-depth knowledge of UK CAA regulations and processes.
  • Experience of authority and training inspections is desirable.
  • Ability to deliver comprehensive training including CRM/SEP/Fire and Smoke/Aviation Medicine/Aviation Security/Dangerous Goods and upskill courses.
  • Ability to identify and respond to learning needs.
  • Ability/experience in setting Key Performance Indicators.
  • Experience in performance management of training personnel.
What We Offer

We offer a competitive salary, an attractive working environment, and opportunities for career progression. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including a CV and covering letter explaining your motivation for applying.