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Production Coordinator

2 months ago

Dudley Hill, United Kingdom Airedale Group Full time
Job Overview

We are seeking a highly organized and detail-oriented Production Coordinator to join our manufacturing team at the Airedale Group. As a key member of our production team, you will be responsible for managing the workflow and lead times of customer orders, ensuring seamless communication with customers and internal stakeholders.

Key Responsibilities
  • Order Processing: Verify order accuracy, check lead times, and communicate with customers regarding order status.
  • Lead Time Management: Negotiate with customers to meet short lead times, follow up on approvals, and ensure timely production release.
  • Customer Communication: Serve as the primary point of contact for customers, providing updates on production progress and resolving any issues.
  • Operational System Maintenance: Update data and dates on our operational system to ensure accurate status tracking and job management.
  • Works Order Creation: Generate works orders for the shop floor once projects are approved.
  • Holiday Schedule Management: Develop and maintain the holiday schedule to calculate available hours per week per department.
  • Quotations: Provide low-level quotations to customers as needed.
Requirements
  • Customer-Facing Experience: Previous experience in a customer-facing role is essential.
  • Production Planning Experience: Experience in production planning is highly beneficial.
  • Administrative and IT Skills: Strong administration and IT skills are required.
  • Team Player: An outgoing and confident team player with excellent communication skills.