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Retail Sales Associate

3 months ago


Canterbury, Kent, United Kingdom WHSmith Full time

Job Overview

Retail Sales Associate – WHSmith

Employment Type: Permanent

Working Schedule:

As a Retail Sales Associate, you will deliver outstanding customer service and collaborate with your team to uphold our exceptional store standards. We aim for our customers and colleagues to feel proud to share their experiences with us.

This position offers flexible hours across various days.

Store operating hours are:

: to : Monday to Saturday
: to : Sunday

You should be available to work up to 1 hour before or after these times.

Additional hours may be available during busy periods, to cover absences, or for the annual Store Audit. Your primary location will be assigned, but you may be required to assist at other locations as needed, with travel expenses covered. This will be an exception rather than the norm.

You will occasionally work independently while adhering to Health & Safety protocols.

Upon successful completion of your probation, you will participate in opening and closing the store alongside your team and take on keyholder responsibilities with additional pay.

Key Responsibilities of a Retail Sales Associate:

Providing exceptional service to all customers. Conducting stock replenishment and maintaining a tidy and inviting store environment. Ensuring high standards of display and visual merchandising to assist customers in finding products easily. Collaborating with team members and supporting colleagues.

Desired Qualities:

A genuine passion for delivering an outstanding customer experience. Strong communication skills within the team. A drive to achieve excellent results and maintain high standards. Flexibility to adapt to company needs and objectives.

Employee Benefits:

We recognize your hard work in contributing to WHSmith's success and ensuring customer satisfaction. In addition to your salary, pension plan, paid leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences, whether it’s enjoying a meal, an exciting outing, or attending the latest film.

Our Employee Assistance Programme is available to support your well-being, offering guidance for physical, mental, or financial health.

About WHSmith:

With a rich history, WHSmith has maintained its position as a staple on the High Street and in the hearts of our customers. We are committed to enhancing customer and colleague experiences, celebrating milestones with cards and gifts, providing educational resources through our books, and facilitating communication in our Post Office Stores.

WHSmith is proud to be an inclusive employer, fostering an environment where our colleagues feel welcomed and free to express themselves.

Business Format

High Street Retail

Shift Pattern

Flexible - Not Including Nights

Position Type

Permanent

Hours / Week

Full Time / Part Time

Part Time

Salary Up To

£.

County

Kent

Country

UK

Post Code

CT1 2LB

Function / Region

High Street

Retail Sales Associate | WHSmith Careers