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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Watford Business Park. As a Finnish or Swedish speaker, you will be responsible for delivering exceptional customer service and product support via telephone and email across the Finnish or Swedish-speaking market.
Key Responsibilities- Provide timely and effective responses to customer enquiries via telephone and email
- Maintain knowledge of medical devices and services to provide accurate guidance and advice
- Work collaboratively with the customer support team to ensure seamless customer experience
- Stay up-to-date with product knowledge and system updates to provide expert support
To succeed in this role, you should have a customer-focused approach and be fluent in Finnish or Swedish as well as English. Previous experience in a customer service or customer support role is desirable, but not essential. If you have a passion for delivering exceptional customer service and are fluent in Finnish or Swedish, we would love to hear from you.
What We OfferWe offer a competitive salary and benefits package, as well as the opportunity to work with a leading medical technology company. You will receive comprehensive training and onboarding to ensure your success in the role. If you are a motivated and customer-focused individual who is fluent in Finnish or Swedish, we encourage you to apply for this exciting opportunity.
