Administrative Assistant

4 weeks ago


Bodelwyddan, Denbighshire, United Kingdom M Group Services Full time
About the Role

M Group Services is seeking an experienced Administrator to join our team in Bodelwyddan. As an Administrator, you will play a crucial role in supporting our operations and ensuring the smooth delivery of our services.

Key Responsibilities
  • Allocate work to teams based on customer contacts, using standard operating procedures and considering KPIs.
  • Deal with customer enquiries and complaints in a positive and helpful manner.
  • Support the management team in achieving our business objectives.
  • Encourage and promote proactive customer contacts to deliver excellent customer service.
  • Act as a focal point for issue resolution and ensure all defined processes are adhered to.
  • Support the Team in making a contribution to the Planning Department's performance against the contractual KPIs.
Requirements
  • Excellent organizational skills and ability to work in a fast-paced environment.
  • Good people skills and effective communication skills.
  • Proficient in the use of IT and able to learn new systems quickly.
  • Innovative and able to regularly bring new processes and ideas.
What We Offer
  • 20 days' annual leave plus 8 days' bank holiday.
  • Access to our Employee Assistance Programme.
  • Life Assurance.
  • Enhanced Maternity and Paternity policy.
  • Opportunities to progress in a successful multifaceted company.
  • Access to My Rewards which provides fantastic reductions on 1000's of purchases including Mobile Phone, Utility bill & top retail brand discounts.
About Us

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service.

We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

We recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.



  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewThe Radiotherapy Department at Betsi Cadwaladr University Health Board is seeking a skilled administrative assistant to provide comprehensive support to the team.Main ResponsibilitiesProvide accurate and timely administration of patient data onto Canisc, Welsh Clinical Portal, and Sharepoint.Register patients onto the Radiotherapy Oncology...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewThe Radiotherapy Department at Betsi Cadwaladr University Health Board is seeking a skilled administrative assistant to provide comprehensive support to the team.Main ResponsibilitiesProvide accurate and timely administration of patient data onto Canisc, Welsh Clinical Portal, and Sharepoint.Register patients onto the Radiotherapy Oncology...


  • Bodelwyddan, Denbighshire, United Kingdom M Group Services Full time

    About the RoleM Group Services is seeking an experienced Administrator to join our team in Bodelwyddan. As an Administrator, you will be responsible for allocating work to teams based on customer contacts, using standard operating procedures and taking into consideration KPIs.Your main duties will include:Allocating reactive work received, taking into...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewWe are seeking a motivated and enthusiastic individual to provide administrative support in the SuRNICC Neonatal Department at Glan Clwyd Hospital. The successful candidate will work closely with the healthcare team to ensure the smooth operation of the department.Main DutiesThe successful candidate will have a good standard of education,...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewWe are seeking a highly organized and enthusiastic individual to join our Endoscopy team at Glan Clwyd Hospital.As an Endoscopy Booking Clerk, you will work closely with nursing staff, doctors, and other healthcare professionals to provide exceptional patient care and administrative support.Key responsibilities include:Providing high levels of...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewWe are seeking a highly organized and enthusiastic individual to join our Endoscopy team at Glan Clwyd Hospital.As an Endoscopy Booking Clerk, you will work closely with nursing staff, doctors, and other healthcare professionals to provide exceptional patient care and administrative support.Key responsibilities include:Providing high levels of...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewWe are seeking a highly organized and communicative individual to provide comprehensive clerical support for our Children's Unit. As a key member of our team, you will be responsible for providing an effective and efficient clerical support service, answering ward telephone calls, and dealing with general queries from patients, medical and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewWe are seeking a highly organized and communicative individual to provide comprehensive clerical support for our Children's Unit. As a key member of our team, you will be responsible for providing an effective and efficient clerical support service, answering ward telephone calls, and dealing with general queries from patients, medical and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Health Protection Service team, you will provide comprehensive administrative support to ensure the smooth operation of the department. This will involve managing diaries, resolving conflicting appointments, and preparing meeting papers and minutes.Main DutiesProject Support / AdministrationProvide administrative support to...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Health Protection Service team, you will provide comprehensive administrative support to ensure the smooth operation of the department. This will involve managing diaries, resolving conflicting appointments, and preparing meeting papers and minutes.Main DutiesProject Support / AdministrationProvide administrative support to...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewThe Radiotherapy Department at Betsi Cadwaladr University Health Board is seeking a skilled Receptionist to join their team. As a key member of the department, you will be responsible for providing exceptional patient care and administrative support.Main DutiesProvide reception duties to the Radiotherapy Department, ensuring a warm and efficient...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewThe Radiotherapy Department at Betsi Cadwaladr University Health Board is seeking a skilled Receptionist to join their team. As a key member of the department, you will be responsible for providing exceptional patient care and administrative support.Main DutiesProvide reception duties to the Radiotherapy Department, ensuring a warm and efficient...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewA highly organized and effective Clerical Assistant is required to work at Glan Clwyd Hospital, providing a comprehensive clerical and office support service to the Facilities team.The ideal candidate will possess excellent communication skills and the ability to work accurately and efficiently in a fast-paced environment.Main DutiesProvide...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAn exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital.You will work alongside the nursing staff, doctors, the public, management and staff from internal and external sources through the provision of clerical duties.High levels of customer service and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAn exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital.You will work alongside the nursing staff, doctors, the public, management, and staff from internal and external sources through the provision of clerical duties.High levels of customer service and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAn exciting opportunity has arisen for a skilled administrative professional to join the Obstetrics and Gynaecology team at Betsi Cadwaladr University Health Board.The successful candidate will provide efficient clerical assistance to the Gynaecology ward, ensuring the speedy admission, discharge, and transfer of patients.Main Duties:Maintain...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Paediatric Diabetes Team, you will provide high-level administrative support to the Associate Director of Nursing, ensuring the smooth operation of the team's activities.Main ResponsibilitiesProvide administrative assistance to the Associate Director of Nursing, including managing their schedule, correspondence, and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Paediatric Diabetes Team, you will provide high-level administrative support to the Associate Director of Nursing, ensuring the smooth operation of the team's activities.Main ResponsibilitiesProvide administrative assistance to the Associate Director of Nursing, including managing their schedule, correspondence, and...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Associate Director of Nursing's team, you will provide high-level corporate, administrative, and secretarial services to support the delivery of exceptional patient care.Main ResponsibilitiesStay up-to-date with the latest issues and responsibilities associated with the role of the Associate Director of Nursing, and have a...


  • Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job OverviewAs a key member of the Associate Director of Nursing's team, you will provide high-level corporate, administrative, and secretarial services to support the delivery of exceptional patient care.Main ResponsibilitiesStay up-to-date with the latest issues and responsibilities associated with the role of the Associate Director of Nursing, and have a...