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House Host

2 months ago

Nottingham, Nottingham, United Kingdom edyn Full time

About the Role

We're seeking a House Host to join our team at SACO Nottingham, where you'll be responsible for delivering exceptional guest experiences and creating a sense of simplicity, calm, and sanctuary.

Key Responsibilities

  • Provide reassurance and support to guests, ensuring they feel at home in our properties
  • Contribute to the development of new and innovative ways to deliver soulful hospitality
  • Work collaboratively with the team to maintain high standards of service and quality
  • Be tech-savvy and proficient in using various systems and tools to manage guest interactions and property operations
  • Communicate effectively with guests, colleagues, and stakeholders to ensure seamless service delivery

What We're Looking For

  • Previous experience in hospitality, preferably in hotels, student living, hostels, or build-to-rent accommodation
  • Self-sufficiency and ability to work independently with minimal direction
  • Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues
  • Flexibility and adaptability, with a can-do attitude and willingness to learn and grow
  • Alignment with our values of The Courage to Question, Evolve, and Be Human

Our Benefits

  • Competitive salary and bonus scheme
  • 22 days' holiday, plus the option to buy more
  • Wellbeing benefits, including a cash plan and Employee Assistance Programme
  • Free nights in our properties
  • Recognition schemes and opportunities for growth and development
  • Pension and sick pay

About Us

At edyn, we believe in creating sanctuaries for free-thinking urbanites across Europe. Our brands – Locke, SACO, and Cove – offer soulful hospitality firmly rooted in their local neighbourhoods. We're part of the edyn family, and we're committed to building a diverse, equitable, and inclusive community that values human connection and growth.

Diversity, Equity, and Inclusion Statement

We're on a journey to drive change and evolve ourselves and our community. Our principle is to create a sense of belonging for everyone, regardless of their background or identity. We acknowledge our failures and weaknesses and are committed to improving diversity and inclusion in all aspects of our business.