Travel Sales Consultant
1 day ago
We are seeking an experienced Travel Sales Consultant to join our team. As a key member of our sales team, you will be responsible for servicing both direct clients and travel agent partners with a professional and friendly manner.
Key Responsibilities:
- Handle inbound calls from direct clients and travel agents in a professional manner.
- Deliver exceptional customer service to our discerning customers.
- Support with crisis events such as high and low water, flight changes, and non-operational tours.
- Confidently use Microsoft programs, especially Excel, for day-to-day tasks and data entry.
- Handle the overflow of customer service calls from direct/trade partners in a professional manner.
Requirements:
- Strong focus on quality of service and quantity.
- Proven experience in a sales role, preferably within the travel industry, with a track record of meeting or exceeding sales targets.
- Exceptional customer service skills.
- Ability to be flexible and deal with non-sales workstreams when required.
- Confident with Microsoft programs.
- Flexibility to work on a rota basis, 37.5 hours per week, between Monday and Sunday.
What We Offer:
- A competitive salary of £25,000 + commission.
- Hybrid working (2 days in the office, 3 days from home).
- Employee discounts on travel.
- Staff fam trips.
- Professional development and growth within the company.
Language: English
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