Restaurant Operations Manager

2 months ago


Welwyn Garden City, Hertfordshire, United Kingdom Giggling Squid Full time

Restaurant Operations Manager

Giggling Squid is a leading Thai restaurant group in the UK, renowned for its exceptional service and authentic cuisine. We are seeking a talented Restaurant Operations Manager to join our team and contribute to our continued success.

Key Responsibilities:

  • Lead a team of restaurant staff to deliver exceptional customer service and maintain high standards of food quality and presentation.
  • Develop and implement operational strategies to drive sales growth, improve efficiency, and enhance the overall customer experience.
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and efficiency.
  • Recruit, train, and develop restaurant staff to ensure they have the skills and knowledge required to deliver exceptional service and maintain high standards.

Requirements:

  • Proven experience in a restaurant management role, with a strong track record of delivering exceptional customer service and driving sales growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Knowledge of financial management, including budgeting, forecasting, and cost control.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.
  • A comprehensive benefits package, including pension scheme and employee assistance program.

About Us:

Giggling Squid is a family-run business that prides itself on its commitment to quality, service, and community. We are passionate about delivering exceptional customer experiences and creating a positive impact on the communities we serve.



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