Desktop Support Team Lead
3 weeks ago
We are seeking a highly skilled Desktop Support Team Leader to lead our technical team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for providing technical leadership, hands-on support, and ensuring the highest level of service quality.
Key Responsibilities- Provide technical leadership and guidance to the team, ensuring they have the necessary skills and knowledge to deliver high-quality service.
- Provide hands-on technical support, including Wintel and Azure Cloud Technologies, to ensure seamless service delivery.
- Manage ticket queues effectively, ensuring support SLAs are met and service quality is maintained.
- Handle incident and escalation processes, with a focus on cloud environments such as Azure and Wintel.
- Identify skill gaps and lead upskilling efforts within the team, particularly in cloud operations and data protection technologies.
- Oversee continuous infrastructure monitoring using tools like SolarWinds, LogicMonitor, and Halcyon, ensuring early detection and resolution of issues.
- Lead cloud infrastructure management across multi-cloud environments (Azure, AWS), focusing on secure storage, backup, and disaster recovery.
- Strong operational knowledge in cloud platforms (Azure), data protection strategies (Spectrum Protect, Veeam), and monitoring tools (SolarWinds, LogicMonitor).
- Desktop support experience with Microsoft stack technologies and Wintel environment knowledge.
- Experience with ITIL frameworks, effectively managing incidents, problems, and changes.
- Proven experience in managing and mentoring technical teams, focusing on development and process improvement.
- Capable of aligning technical solutions with business needs.
- Takes ownership of responsibilities, with a focus on high-quality service and client satisfaction.
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Desktop Environment Specialist
4 months ago
Remote, United Kingdom Premium Credit Limited Full time**Desktop Environment Specialist** Leatherhead, Surrey (Hybrid model) - Competitive salary between £37,000 up to £38,000, depending on experience - A workplace pension scheme - Hybrid working - 25 days’ annual leave with options to purchase and sell holiday (excluding Bank Holidays) - Support and investment in your personal development - 24/7 access to...
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Desktop Support
4 months ago
Remote, United Kingdom Jumar Solutions Full time**Desktop Support (Cloud & Security)**: Role: Desktop Support (Cloud & Security) Location: Remote working with occasional travel to Birmingham **Salary**: £30,000-£35,000 per annum We are currently working with a large scale organisation who are a global force in their field. They require a well rounded Desktop Support person who has a good...
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Motor Claims Desktop Adjuster
7 days ago
Nationwide, United Kingdom Massenhove Recruitment Limited Full timeJob Title: Desktop Engineer - Motor ClaimsAre you looking for a challenging role within claims? Our client is a leading UK Insurtech company that is rapidly growing.The Opportunity:In this role, you will provide technical guidance to claims teams across the company in accordance with industry standards. As part of the Engineering team, you will be delivering...
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PHP Team Lead
3 weeks ago
Remote Nationwide, United Kingdom Pertemps Network Group Full timeJob Title: PHP Development Team LeadWe are seeking an experienced PHP Development Team Lead to join our team at Pertemps Network Group. As a key member of our development team, you will be responsible for leading a team of developers and ensuring the timely and high-quality delivery of projects.Key Responsibilities:Recruit, coach, and mentor team members to...
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PHP Team Lead
3 weeks ago
Remote Nationwide, United Kingdom Pertemps Network Group Full timeJob Title: PHP Development Team LeadWe are seeking an experienced PHP Development Team Lead to join our team at Pertemps Network Group. As a key member of our development team, you will be responsible for leading a team of developers and ensuring the timely and high-quality delivery of projects.Key Responsibilities:Recruit, coach, and mentor team members to...
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Outbound Sales Representative
5 months ago
Remote, United Kingdom Lead Generation Group Full timeAre you a seasoned sales professional who thrives on engaging in detailed conversations with qualified leads? Lead Generation Group is on the lookout for a High-Ticket Sales Closer / Business Development to join our dynamic team. If you're accustomed to selling high-ticket services and relish the challenge of getting into the weeds with prospects about what...
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Team Lead
5 months ago
Remote, United Kingdom SOAX Full timeSOAX is a value-driven UK company dedicated to empower the world and help people advance tomorrow’s technologies with public data at their service. Our product is a high-margin and fast-growing SaaS business with a usage-based pricing model operated by a stellar team of 70+ fully remote people across 20+ countries. Founded in early 2020, SOAX has won the...
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Digital Accessibility Expert
4 weeks ago
Remote Nationwide, United Kingdom Nexere Consulting Limited Full timeJob OpportunityNexere Consulting Limited is seeking a skilled Digital Accessibility Specialist to join our team.Job SummaryWe are looking for a highly experienced Digital Accessibility Specialist to provide technical expertise and bring the voice of disabled user groups to ensure our products are accessible to all.Key ResponsibilitiesProvide technical...
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Digital Accessibility Expert
4 weeks ago
Remote Nationwide, United Kingdom Nexere Consulting Limited Full timeJob OpportunityNexere Consulting Limited is seeking a skilled Digital Accessibility Specialist to join our team.Job SummaryWe are looking for a highly experienced Digital Accessibility Specialist to provide technical expertise and bring the voice of disabled user groups to ensure our products are accessible to all.Key ResponsibilitiesProvide technical...
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Service Desk Engineer
3 weeks ago
Remote Nationwide, United Kingdom Vertex I.T. Solutions Ltd Full timeJob Title: Service Desk EngineerWe are seeking a highly skilled Service Desk Engineer to join our team at Vertex I.T. Solutions Ltd. As a Service Desk Engineer, you will be the first point of contact for our clients and will be responsible for providing technical support and resolving IT-related issues.Key Responsibilities:Provide first-line technical...
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Service Desk Engineer
3 weeks ago
Remote Nationwide, United Kingdom Vertex I.T. Solutions Ltd Full timeJob Title: Service Desk EngineerWe are seeking a highly skilled Service Desk Engineer to join our team at Vertex I.T. Solutions Ltd. As a Service Desk Engineer, you will be the first point of contact for our clients and will be responsible for providing technical support and resolving IT-related issues.Key Responsibilities:Provide first-line technical...
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Service Desk Engineer
3 weeks ago
Remote Nationwide, United Kingdom Vertex I.T. Solutions Ltd Full timeJob Title: Service Desk EngineerWe are seeking a highly skilled Service Desk Engineer to join our team at Vertex I.T. Solutions Ltd. As a Service Desk Engineer, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide first-line technical...
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Service Desk Engineer
3 weeks ago
Remote Nationwide, United Kingdom Vertex I.T. Solutions Ltd Full timeJob Title: Service Desk EngineerWe are seeking a highly skilled Service Desk Engineer to join our team at Vertex I.T. Solutions Ltd. As a Service Desk Engineer, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide first-line technical...
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Technical Support Team Lead
5 months ago
Remote, United Kingdom Iris Full timeSalary - **Competive plus bonus** - Location - **Remote, UK** - This is a _permanent_, _full time_ vacancy_ that will close _in a month_ at 23:59 GMT_. _ **The Vacancy** Customer Services Team Leaders play a pivotal role in managing and guiding their team to effectively address customers’ technical queries and issues while meeting service level...
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IT Support Specialist
1 month ago
Nationwide, United Kingdom Michael Page Full timeAbout the RoleWe are seeking an experienced IT Support Analyst to join our dynamic IT Team based at our Stoke-On-Trent offices.Job SummaryAs an IT Support Analyst, you will be responsible for providing 1st line technical support to users by monitoring and prioritizing user requests using our IT helpdesk system. You will diagnose software and hardware...
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IT Support Specialist
1 month ago
Nationwide, United Kingdom Michael Page Full timeAbout the RoleWe are seeking an experienced IT Support Analyst to join our dynamic IT Team based at our Stoke-On-Trent offices.Job SummaryAs an IT Support Analyst, you will be responsible for providing 1st line technical support to users by monitoring and prioritizing user requests using our IT helpdesk system. You will diagnose software and hardware...
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Infrastructure Team Lead
5 months ago
Remote, United Kingdom ISR Recruitment Full time**Remote-Working**: - **£50,000 to £60,000 per year**: - **Plus on-call allowance, personal and team bonuses and excellent company benefits** **The Opportunity**: Our client is looking for an experienced Infrastructure Engineer who enjoys maintaining and building IT Infrastructure to join their growing IT department in the role of Infrastructure Team...
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Product Innovation Lead
5 months ago
Remote, United Kingdom Macmillan Cancer Support Full time**Fixed Term Contract (18 months)** **Full time (34.5 hours); we are open to a conversation about how you work these hours** **Location: split between home and our London Office / Home-based UK** **£49,500 - £55,500 p.a. + benefits (London)** **£46,000 - £52,000 p.a. + benefits (National)** **Join the exciting and high performing Corporate Partnerships...
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IT Support Specialist
4 weeks ago
Nationwide, United Kingdom Michael Page Full timeJob Title: IT Support AnalystJoin a dynamic IT team at our Stoke-On-Trent offices and take on a challenging role that requires technical expertise and excellent communication skills.About the RoleWe are seeking an experienced IT Infrastructure Support Technician to provide 1st line technical support to users, monitoring and prioritizing user requests using...
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IT Support Specialist
4 weeks ago
Nationwide, United Kingdom Michael Page Full timeJob Title: IT Support AnalystJoin a dynamic IT team at our Stoke-On-Trent offices and take on a challenging role that requires technical expertise and excellent communication skills.About the RoleWe are seeking an experienced IT Infrastructure Support Technician to provide 1st line technical support to users, monitoring and prioritizing user requests using...