Motor Claims Desktop Adjuster

Job Title: Desktop Engineer - Motor Claims

Are you looking for a challenging role within claims? Our client is a leading UK Insurtech company that is rapidly growing.

The Opportunity:

In this role, you will provide technical guidance to claims teams across the company in accordance with industry standards. As part of the Engineering team, you will be delivering excellent service to all customers.

Key Responsibilities:

Negotiating settlement of motor vehicle damage claims, supporting claims teams with concise information as well as liaising with customers directly where required.

Providing technical guidance to the claims teams in accordance with agreed service levels and on occasions other areas within the business.

Supporting the claims team, making decisions regarding vehicle damage.

Making and communicating decisions when managing repairs, total losses, valuation disputes, cases involving unrelated damage, complaints and applying policy conditions/limits.

Ensuring your advice is compliant with guidelines and other relevant standards/ regulations.

Continuing professional development in line with legislative changes.

Your Skills and Experience:

Previous Desktop Engineering experience is required for this role.

Qualifications must include AQP.

Desired qualifications would include IAEA, MIMI or ATA VDA.

Experience within agricultural claims would be advantageous.

Professional communication skills, written and oral.

Good IT skills with ability to use Audatex, bespoke systems and software packages.

What We Offer:

Private medical insurance: Including discounted gym memberships, cinema tickets and a chance to earn points to get free and discounted gifts.

Wellness programme: Free personal training sessions and discounted dentistry.

Refer a friend bonus scheme: Good people know good people and we want to hear from them.

Learning and Development: Clear progression plan plus the opportunity to work towards extra qualifications with the support of our in-house learning and development manager.

35-hour week with 1 hour lunch, permanent contract, casual dress code, summer, and Christmas parties.

28 days holiday (including bank holidays), Paid day off for your Birthday, 4% pension contribution, death in service, and regular team socials.

Our client is committed to a diverse workforce and as such recruits from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

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