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Clinical Educator

2 months ago

Eastern England, United Kingdom ValuraNova Full time

Job Title: Clinical Educator - Skincare Expert

Company: ValuraNova

Job Type: Full-time

Location: UK

About Us:

ValuraNova is a leading medical-grade skincare brand, renowned for its innovative, science-based products and exceptional client support. With over 100 years of combined experience, we offer customisable products and top-quality experiences for patients.

Job Summary:

We are seeking a highly skilled Clinical Educator to join our team in the UK. As a Clinical Educator, you will deliver in-clinic training to clients, including nurses and dermatologists, and provide ongoing in-clinic support to help them effectively use and sell our retail products.

Key Responsibilities:

  • Deliver Technical and Clinical Training: Provide expert training to a diverse customer base, supporting account development and ensuring customer training objectives are met.
  • Collaborate with Commercial Team: Work closely with the commercial team and Account Managers to implement clinical treatments, achieve clinic targets, and manage customer relationships for revenue growth.
  • Proactive Learning and Development: Proactively manage your own learning, track training outcomes, and contribute to the development of new training courses while ensuring compliance with internal processes.
  • Stakeholder Management: Build and nurture relationships with internal and external stakeholders, ensuring a positive working environment and exceptional customer experience.

Requirements:

  • Experienced Aesthetician: Experienced aesthetician (NVQ3 or equivalent) with advanced aesthetic treatment expertise and a strong understanding of Cosmeceuticals, skin anatomy, and the Aesthetics industry.
  • Excellent Customer Engagement: Proven ability to engage effectively with customers, demonstrating excellent customer engagement skills.
  • Training Expertise: Skilled in delivering engaging and effective training to various skill levels, with the ability to learn, retain, and apply technical, scientific, and clinical information.
  • Business Acumen: Possesses strong business knowledge of professional skin clinic operations, and excels in teamwork and stakeholder management, ensuring training results in measurable outcomes.
  • Full Driving License: Full, clean driving license.