Optical Practice Leader

2 months ago


Birmingham, Birmingham, United Kingdom Network Open Full time

Network Open is seeking a driven and experienced Optical Practice Leader to join our team. This role offers an exciting opportunity for a passionate individual to lead and inspire a dedicated team within our thriving optical practice.

As the Optical Practice Leader, you will play a pivotal role in driving operational excellence, fostering exceptional customer service, and achieving ambitious business objectives. Your expertise in dispensing, contact lenses, and staff training will be instrumental in shaping a successful and rewarding work environment.

Responsibilities:
  • Lead and motivate a team of optical professionals to deliver outstanding patient care and achieve sales targets.
  • Implement effective strategies to enhance customer satisfaction and build lasting relationships.
  • Provide comprehensive staff training and development programs to ensure a high level of expertise within the practice.
  • Maintain accurate records, manage inventory, and oversee administrative tasks to ensure smooth daily operations.
  • Stay abreast of industry trends and advancements in optical technology to provide patients with the latest solutions.
Qualifications:
  • Proven experience as an Optical Practice Manager or Assistant Manager with a strong track record of success.
  • In-depth knowledge of dispensing practices, contact lenses, and optical equipment.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong analytical and problem-solving abilities.
  • A commitment to providing exceptional customer service and exceeding patient expectations.


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