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Business Analyst Team Lead
2 months ago
We are seeking a highly skilled and experienced Senior Business Analyst to join our Client Success department at Procentia - Pensions Software Solutions. As a key member of our team, you will play a critical role in unlocking the potential of our market-leading software and delivering exceptional results for our clients.
Key Responsibilities- Articulate complex ideas and viewpoints to senior management, peers, and other stakeholders.
- Help devise and implement minimum standards and best practices.
- Manage client relationships and expectations by using effective communication to keep others up-to-date on project results.
- Lead or participate in multiple projects by completing and updating project documentation, managing project scope, and ensuring efficient and on-time delivery of project tasks and milestones.
- Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level.
- Focus on quality improvement and data management, ensuring data is reliable and valid.
- Partner with internal and external customers to ensure systems provided meet long-term business strategies.
- Provide project-level analysis, producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
- Use clear and appropriate language to communicate with clients and internal stakeholders.
- Help clients and the business identify complex business improvements, assess the feasibility of change, and communicate the benefits.
- Support the business and clients to recognize where risks to delivery lie or dependencies that could have significant impact on delivery.
- Translate business requirements into functional and non-functional requirements.
- Use data modeling practices to analyze findings and create suggestions for strategic and operational improvements and changes.
- Ability to identify risks (financial, technological, operational, etc.) and report to relevant stakeholders.
- Role model the business analyst role for others to emulate.
- Proactively coach others and help them to be the best they can be.
- At least five years' experience of working as a Business Analyst in a financial services (ideally pensions) or IT environment.
- Leading and managing a business analyst team.
- Creating and implementing procedures and business standards.
- Ability to lead a team with respect to achieving business analyst objectives.
- Experience of requirements gathering to support the configuration and development of pensions software or other financial services-related systems.
- Excellent team worker with good time management and work planning abilities.
- Thorough approach to information analysis and document production.
- Comfortable working in an Agile way.
- Embraces change and is resilient in dealing with change and business problems generally.
- Excellent organizational, planning, and time management skills.
- Generous benefits package, including ~25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days.
- Carry over holiday (up to 1 week).
- Buying and Selling holiday (up to 1 week).
- Volunteer day – 1 day per year to support a charity or cause that positively impacts the local communities.
- 5% Employer contribution pension.
- Life Assurance.
- Private Medical Insurance.
- Employee Assistance Programme (EAP).
- Healthcare cash plan.
- Cycle to Work Scheme.
- Tech Scheme - affordable way to get the latest home and tech for you and family.
- Byond (exclusive discounts on everyday spend).
- Tusker – Electric Car Leasing scheme.
- Refer a friend bonus.
- Weekly office fruit basket.