Digital Archiving Operations Manager
6 days ago
About the Role
The National Archives is seeking a talented individual to strengthen our team as our next generation of digital archiving services become operational. As a Digital Archiving Operations Manager, you will contribute to our work to ensure that today's digital public records survive for the benefit of future generations of citizens, researchers, policy makers, and historians.
Key Responsibilities
- Support the development and implementation of the Digital Archiving Department's target operating model, aligning services and shaping the future of our digital teams.
- Provide operational leadership, including improving risk and issue management, defining and monitoring service availability and performance standards, planning and implementing business continuity and disaster recovery measures.
- Build our capability through recruitment and ensuring access to the right learning and development opportunities.
- Collaborate with, lead, and inspire an expert team to deliver high-quality, professional, and responsive services for a diverse user base.
Requirements
- Experience of running a high-quality, professional, and responsive service for a diverse user base with a commitment to supporting teams to operate excellent digital archiving services.
- Outstanding interpersonal skills and a positive outlook, with the ability to build effective, trust-based working relationships with colleagues, suppliers, partners, and stakeholders.
- Highly reliable with excellent organisational and facilitation skills, able to prioritise a complex workload and manage delivery of multiple competing tasks and requirements to agreed quality and timeframes.
- An experienced and approachable manager with a proven ability in line management, coaching, mentoring, and developing staff, with a strong commitment to staff wellbeing.
- Ability to successfully initiate, influence, and manage change to develop and nurture high-performing teams, with experience of project and change management.
- A demonstrable ability to learn and a commitment to develop expertise in policy areas that will support the work of the archive, such as public sector recruitment, information security, and data handling.
Benefits
The National Archives offers a generous benefits package, including a pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe, and opportunities for training and development. A salary of £52,000 is also included, with an additional £15,064 contributed towards membership of the Civil Service Defined Benefit Pension scheme.
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