Credit Controller Trainee

20 hours ago


Lutterworth, Leicestershire, United Kingdom Nationwide Platforms Full time
About the Role

We are seeking a highly motivated and detail-oriented Trainee Credit Controller to join our team at Nationwide Platforms. As a Trainee Credit Controller, you will play a crucial role in the collection of debts and management of customer accounts.

Key Responsibilities
  • Cash Collection: Proactively collect debts through telephone, email, and dunning letters.
  • Dispute Management: Effectively manage and resolve customer disputes in a timely and professional manner.
  • Compliance: Ensure adherence to our risk insurance policy and maintain accurate records.
  • Credit and Risk Assessment: Conduct ongoing assessments to minimize the risk of bad debt.
  • Account Management: Monitor and control customer account balances against credit limits.
  • Reporting: Provide weekly, monthly, and ad-hoc management reports to stakeholders.
  • Action Plans: Develop and implement plans to collect overdue and over-exposed balances.
  • Debt Recovery: Refer accounts to a debt recovery specialist when internal collection efforts are unsuccessful.
Requirements
  • Passion for Finance and career progression within the field.
  • Excellent communication and negotiation skills.
  • Computer literacy and attention to detail.
  • Ability to prioritize workload and meet deadlines.
  • Thrives under pressure and is a team player.
About Nationwide Platforms

Nationwide Platforms is the UK's leading specialist provider of Powered Access rental equipment. We offer a comprehensive range of solutions to support our customers' working at height needs. Our award-winning BlueSky Solutions and Training division provides access to the latest and safest ways to work. We prioritize our customers' safety and provide equipment that leads the way to a safer industry.



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