Customer Service Representative

4 days ago


Blaydon, United Kingdom IMPRESS GROUP Full time

About Us:

Impress Group is a leading industry player, established in 1997, with a strong reputation for delivering high-quality components across various sectors, including Sub-sea, Oil Gas and Exploration, Rail, Marine, Fastenings, Furniture, Defence, and Aerospace.

Key Responsibilities:

  • Greet visitors and direct them to the appropriate departments or individuals.
  • Manage the reception area to ensure it reflects the company's commitment to professionalism and quality standards.
  • Handle daily administrative tasks, including managing calendars, scheduling meetings, and distributing correspondence.
  • Maintain security by following procedures and issuing visitor badges.
  • Support various departments with clerical duties, including preparing documents, document scanning, and maintaining records.
  • Coordinate mail flow in and out of the office and handle deliveries to the reception.

Requirements:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Strong communication and interpersonal skills, with the ability to interact with staff and visitors professionally.
  • Proficient in Microsoft Office Suite and experience with administrative and clerical procedures.
  • Experience with an ERP / MRP or CRM would be advantageous.
  • Ability to multitask and prioritize daily workload.
  • Excellent organizational skills with keen attention to detail.

Benefits:

  • Competitive salary package based on experience.
  • Opportunities for growth and development.
  • The chance to work with a diverse range of clients and industries.
  • The opportunity to make a significant impact within a reputable company.


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