Customer Service Agent

6 months ago


Blaydon, United Kingdom Northgate Vehicle Hire Full time

**Salary**: £26,149 pa + bonus up to £1,307

**Weekly Hours**: 42.5 hours per week

**As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.**

As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where we need them to be, when we need them to be there.

**Life as a Customer Service Agent with Northgate Vehicle Hire**

Our branches are busy, fast-paced places to be and, as a **Customer Service Agent**, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a **great service** with a smile is second nature. Where **you really excel** is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.

You don’t need any previous industry or vehicle rental administration experience to join our team (our **proven induction training** will take care of that) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course) to get things done.

**As a Customer Service Agent with Northgate Vehicle Hire, we offer**:
Of course, a **great basic salary**, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to)
- A fantastic **quarterly bonus** scheme (up to £1,307 pa)
- 24 days **annual leave **rising to** **26 days with service** **(+ bank holidays) and an extra day’s leave to celebrate your birthday
- free** life assurance**:

- ** well-being **services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- exclusive employee **vehicle-leasing **schemes
- ** pension** & **save-as-you-earn **share scheme
- Our **Benefits App** offering unlimited access to a huge range of **retailer discounts** and** cashback deals** (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few
- We're excited to have recently launched **Wagestream **for all our colleagues - a Financial Wellbeing app that gives you more **control over your pay**. Not only does it let you choose **when** **to get paid** it also lets you put money aside each month and in addition you can get **discounts** on your shopping, check what benefits you're eligible for and can even put you in touch with a **financial coach**

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we’re also part of something bigger - **ZIGUP**, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

**We are agile. We are experts. We are imaginative. We are reliable.**

**Keep your career moving, smarter.


  • Customer Service Agent

    7 months ago


    Blaydon, United Kingdom Auxillis Full time

    **Salary**: £24,684 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week, alternate weekly rota, 1 in 3 weekends **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we...

  • Customer Service Agent

    7 months ago


    Blaydon, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £25,351.93 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours per week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and...

  • Call Centre Agent

    1 week ago


    Blaydon, Gateshead, United Kingdom CF Motoring Services Ltd Full time

    Key ResponsibilitiesTaking telephone bookings from members of the public and/or breakdown organisations.Checking garage, dealer, repairer bookings to ensure efficient transit from roadside to repair.As a Call Agent, you will be the first point of contact for customers, recovery patrols, breakdown organisations, and key partners.The ideal candidate will be...


  • Blaydon, Gateshead, United Kingdom Lloyds Bank plc Full time

    About UsLloyds Bank plc is a leading financial institution that provides various banking services to its customers. We are committed to delivering excellent customer experiences and providing support when needed.Our team is looking for a talented individual to join us as a Customer Support Colleague. This role involves working with our customers to...


  • Blaydon, Gateshead, United Kingdom CF Motoring Services Ltd Full time

    **About the Role**This Breakdown Recovery Coordinator position is a fantastic opportunity to join a dynamic team at CF Motoring Services Ltd. Based in Blaydon on Tyne, this role involves ensuring the smooth operation of our logistics, recovery, and rescue operations.As a skilled communicator, you will be responsible for taking telephone bookings, checking...


  • Blaydon, Gateshead, United Kingdom CF Motoring Services Ltd Full time

    Job OverviewWe are seeking a dedicated and efficient Call Handler to join our team at CF Motoring Services Ltd.This role is responsible for ensuring the smooth operation of our logistics, recovery, and rescue operations in Blaydon on Tyne.

  • Customer Team Member

    7 months ago


    Blaydon, United Kingdom Coop Full time

    **Customer Team Member** - Location: 20 The Garth, Winlaton, NE21 6DD- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 3 month temporary contract, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Site Agent

    7 months ago


    Blaydon-On-Tyne, United Kingdom Costain Full time

    Due to continued growth, the position of** Agent **has become available to join an** established team** based in the** North East.** The Regional Delivery Partnership is a framework contract with Highways England for the development, design and construction of capital road projects. The Costain Jacobs Partnership were awarded two lots; Lot 7 (East Region) &...


  • Blaydon, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a** Yard Customer Assistant**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch life, but...

  • Service Advisor

    6 months ago


    Blaydon, United Kingdom Graham James Ltd Full time

    **Service Advisor needed in Blaydon, Newcastle-upon-Tyne** **Up to £28kpa (inc overtime).** - Leading basic salaries and OTEs - Exceptional working environment and excellent management My client is recruiting for a Service Advisor, who will be responsible for the smooth daily operation of the Service Reception working within a strong team environment and...


  • Blaydon-On-Tyne, United Kingdom North East Trophies Full time

    We are looking for enthusiastic, positive and friendly staff to join our team as first port of call for our customers. We are a small, fast growing business providing personalised gifts, awards and stationery online and in person. As a Customer Service Advisor, you’ll be the key point of contact for existing and new customers, dealing with a wide range of...


  • Blaydon-On-Tyne, United Kingdom Petersen Stainless Rigging Ltd Full time

    _**4-day working week**_ Petersen Stainless Rigging is a small manufacturing company with a global customer base for our market-leading products. All products are made on site in Blaydon - something we take great pride in, and that our customers value enormously. We are seeking to build our sales function from a solid base with a friendly, and...

  • Service Administration

    6 months ago


    Blaydon, United Kingdom Graham James Ltd Full time

    **Service Administrator needed in Blaydon, Newcastle-upon-Tyne** **Automotive Main Dealer.** - Main Dealer opportunity, with market leading basic salaries and OTEs - Exceptional working environment and excellent management **About Our Client** Our client is part of a large LCV/LGV and HGV dealer group with multiple sites across the UK - providing sales and...


  • Blaydon, Gateshead, United Kingdom New Resource Group Careers Full time

    We are currently looking for a highly skilled Mobile Service Engineer to join our team in Newcastle.About the Role: The successful candidate will be responsible for servicing, maintaining and repairing a fleet of cars and vans at our client's depots and customer sites.Key Responsibilities:Conducting vehicle diagnostics and repairsMaintaining and repairing...


  • Blaydon, Gateshead, United Kingdom Getting In Limited Full time

    **Job Description:**We are seeking a highly skilled Optical Assistant to join our team in Blaydon. As an Optical Assistant, you will be responsible for providing excellent customer service, conducting eye tests, and ensuring the smooth operation of our store.**Company Overview:** Specsavers have been a family business for over 35 years, working together with...


  • Blaydon on Tyne, United Kingdom Flat Fee Recruiter Full time

    Our client currently has a rare and exciting opportunity to join their established Sales and Lettings team. Join a passionate, dynamic team with one of Newcastle's leading Estate and Letting Agents. Sales and Lettings Negotiator Newcastle upon Tyne, NE2 2AD Full time, permanent Competitive salary with an OTE of £28,000+ Please Note: Applicants must be...


  • Blaydon, Gateshead, United Kingdom Auto Skills UK Full time

    Your Dream Job Awaits!Do you want to embark on a rewarding career as a Truck and Trailer Maintenance Specialist? We invite you to apply for this exciting opportunity at Auto Skills UK, a renowned leader in the HGV industry.Company ProfileAs a trusted partner for heavy vehicle maintenance and repair, our client prides itself on delivering exceptional service...

  • Branch Team Member

    7 days ago


    Blaydon, Gateshead, United Kingdom Lloyds Bank plc Full time

    We are seeking a Branch Team Member to join our team at Lloyds Bank plc. In this role, you will provide exceptional support to our customers, helping them with their financial queries and concerns.As a Branch Team Member, you will be responsible for delivering outstanding customer service, responding to customer inquiries, and promoting our products and...


  • Blaydon, Gateshead, United Kingdom Lloyds Bank plc Full time

    Lloyds Bank plc is looking for a Financial Support Specialist to join our team. In this role, you will provide expert support to our customers, helping them with their financial queries and concerns.As a Financial Support Specialist, you will be responsible for delivering high-quality financial advice, resolving complex customer issues, and promoting our...

  • Cleaner

    7 months ago


    Blaydon, United Kingdom OCS Full time

    **Job Reference: CL/BW/08-05/1159** **Job Title: Cleaner** **Location: Site Based** **Site Address: Blaydon** **Postcode: NE21 5QE** **Pay Rate: £11.44** **Hours per week: Monday, Wednesday, Friday, Saturday - 06:00 - 09:00, 07:00 - 10:00, 06:00 - 08:00 - 12 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new...