Dispute Resolution Officer

4 weeks ago


Sheffield, Sheffield, United Kingdom RNN Group Full time
Job Title: Dispute Resolution Officer

Are you a motivated and customer-focused individual looking for a challenging role in a dynamic environment? We are seeking a Dispute Resolution Officer to join our team at DVC Sports Centre.

About the Role:

We are looking for a highly organized and communicative individual to provide exceptional customer service to our learners, employees, and members. As a Dispute Resolution Officer, you will be responsible for the operational day-to-day activities of the Sports Centre, including customer service, health and safety, and management of bookings.

Key Responsibilities:

  • Provide exceptional customer service to all stakeholders
  • Manage bookings and ensure smooth operations of the Sports Centre
  • Ensure health and safety guidelines are followed at all times
  • Work collaboratively with the operational management team to achieve goals and objectives

Requirements:

  • Minimum of a Level 3 Sports or Leisure related qualification
  • Level 2 Gym Instructor qualification
  • Full First Aid at Work qualification
  • Experience of supervisory responsibilities and knowledge of health and safety guidelines in a sports and leisure centre environment

What We Offer:

  • Access to local government pensions scheme
  • Up to 41 days annual leave per year
  • Access to the gyms, restaurants, and salons
  • Staff health & wellbeing and benefits schemes
  • Fantastic career development opportunities

How to Apply:

If you are a motivated and customer-focused individual looking for a challenging role in a dynamic environment, please click apply to be redirected to our website to complete your application.



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