Account Protection Officer

2 months ago


Sheffield, Sheffield, United Kingdom Rank Group Full time

We are seeking a highly motivated and detail-oriented individual to join our team at Rank Group as an Accounts Executive. As a key member of our customer support team, you will play a vital role in ensuring the well-being and safety of our customers.

Key Responsibilities:

  • Act as the first point of contact for customers, providing exceptional customer service and support.
  • Identify potential risks and collaborate with the Player Protection Manager to make informed decisions about customer accounts.
  • Work closely with the team to develop and implement strategies to protect vulnerable customers from problem gambling.
  • Assess and present risk assessments to ensure the highest level of customer protection.
  • Contribute to the development of a positive and supportive team culture.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Computer literate and proficient in using software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for training and development to enhance your skills and career progression.
  • A dynamic and supportive work environment.


  • Sheffield, Sheffield, United Kingdom Rank Group Full time

    **Customer Protection Role**Rank Interactive is seeking a skilled professional to protect our customers from problem gambling and ensure a high level of customer service.We're looking for a detail-oriented individual to identify potential risks and collaborate with our Player Protection Manager to make informed decisions about customer accounts.**Key...


  • Sheffield, Sheffield, United Kingdom Rank Group Full time

    **Customer Protection Role**Rank Interactive is seeking a skilled professional to protect our customers from problem gambling and ensure a high level of customer service.We're looking for a detail-oriented individual to identify potential risks and collaborate with our Player Protection Manager to make informed decisions about customer accounts.**Key...

  • Security Officer

    1 week ago


    Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Security Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Security Officer, you will play a vital role in maintaining the safety and security of our patients, staff, and visitors.Main ResponsibilitiesKey responsibilities of the role include:Maintaining a highly...

  • Risk Analyst

    6 days ago


    Sheffield, Sheffield, United Kingdom The Rank Group Full time

    Job SummaryWe are seeking a skilled Risk Analyst to join our Player Protection Team at Grosvenor Casinos. As a Player Protection Analyst, you will play a crucial role in identifying customer risk and creating a comprehensive view of individual customer activity and background to support venues in making informed decisions.Main ResponsibilitiesSupport the...


  • Sheffield, Sheffield, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casinos is seeking a skilled Player Protection Analyst to join our team. As a key member of our Player Protection team, you will play a crucial role in identifying customer risk and creating a comprehensive view of individual customers' activity and background to support our venues in making informed decisions.Main...


  • Sheffield, Sheffield, United Kingdom IM LLP Full time

    IM LLP is a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. We're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. An opportunity...


  • Sheffield, Sheffield, United Kingdom IM LLP Full time

    IM LLP is a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. We're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. An opportunity...


  • Sheffield, Sheffield, United Kingdom IM LLP Full time

    IM LLP is a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. We're a team of people working together to help individuals and businesses navigate life's ups and downs. An opportunity has arisen for a talented...


  • Sheffield, Sheffield, United Kingdom IM LLP Full time

    IM LLP is a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. We're a team of people working together to help individuals and businesses navigate life's ups and downs. An opportunity has arisen for a talented...


  • Sheffield, Sheffield, United Kingdom Countrywide Mortgage Services Full time

    {"h1": "Mortgage and Protection Advisor Role", "p": "At Countrywide Mortgage Services, we are seeking a skilled Mortgage and Protection Advisor to join our team in Sheffield. As a key member of our team, you will be responsible for providing exceptional customer service and advice on a range of mortgage products and services.", "ul": [{"li": "Competitive...


  • Sheffield, Sheffield, United Kingdom Countrywide Mortgage Services Full time

    {"h1": "Mortgage and Protection Advisor Role", "p": "At Countrywide Mortgage Services, we are seeking a skilled Mortgage and Protection Advisor to join our team in Sheffield. As a key member of our team, you will be responsible for providing exceptional customer service and advice on a range of mortgage products and services.", "ul": [{"li": "Competitive...

  • Accounts Specialist

    1 month ago


    Sheffield, Sheffield, United Kingdom Grosvenor Casinos Limited Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a skilled and passionate individual to join our team at Grosvenor Casinos Limited as a Customer Service Representative. This role is ideal for someone who is enthusiastic about delivering exceptional customer experiences and is passionate about responsible gambling.", "ul": [{"li": "Assess and...

  • Accounts Specialist

    1 month ago


    Sheffield, Sheffield, United Kingdom Grosvenor Casinos Limited Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a skilled and passionate individual to join our team at Grosvenor Casinos Limited as a Customer Service Representative. This role is ideal for someone who is enthusiastic about delivering exceptional customer experiences and is passionate about responsible gambling.", "ul": [{"li": "Assess and...


  • Sheffield, Sheffield, United Kingdom Blue Chip PFP Ltd Full time £30,000 - £35,000

    About Blue Chip PFP LtdAt Blue Chip PFP Ltd, we specialize in providing high-quality passive fire protection solutions to ensure safety and compliance in the construction industry. Our team is dedicated to innovation, quality, and customer satisfaction, making us a leader in the field. We are seeking a dedicated and detail-oriented Quality Control Specialist...


  • Sheffield, Sheffield, United Kingdom Countrywide Mortgage Services Full time

    Trainee Mortgage and Protection AdvisorWe are seeking a highly skilled and motivated individual to join our team as a Trainee Mortgage and Protection Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and advice on a range of mortgage products and services.Main Responsibilities:Building relationships with...


  • Sheffield, Sheffield, United Kingdom Countrywide Mortgage Services Full time

    About the Role:We are seeking a highly skilled Mortgage and Protection Advisor to join our team in Sheffield. As a Mortgage and Protection Advisor, you will play a crucial role in providing exceptional customer service and support to our clients.Main Responsibilities:Building strong relationships with our Estate Agency teams to provide training and...


  • Sheffield, Sheffield, United Kingdom JELD-WEN Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our European Treasury operations. As Head of European Treasury Operations, you will be responsible for developing and implementing cash management strategies to optimize returns and protect cash assets.Key ResponsibilitiesLead the development and implementation of cash management...


  • Sheffield, Sheffield, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking an experienced Mortgage and Protection Adviser to join our team in Sheffield. As a key member of our team, you will be responsible for providing exceptional client care and experience from beginning to end.Key ResponsibilitiesGenerate and maintain your own client relationships and business, maximising in-branch opportunities and...


  • Sheffield, Sheffield, United Kingdom Rank Group Full time

    Protect Our Customers, Grow with UsWe're seeking a dedicated individual to join our team at Rank Interactive, a leading online gaming company. Our mission is to provide a safe and enjoyable experience for our customers, and we need your help to make it happen.About the RoleThis is a customer-facing position that requires strong communication skills and a...


  • Sheffield, Sheffield, United Kingdom Rank Group Full time

    Protect Our Customers, Grow with UsWe're seeking a dedicated individual to join our team at Rank Interactive, a leading online gaming company. Our mission is to provide a safe and enjoyable experience for our customers, and we need your help to make it happen.About the RoleThis is a customer-facing position that requires strong communication skills and a...