Network Management Specialist
4 weeks ago
We are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.
Key Responsibilities- Perform Tier 1 network surveillance to identify alarms and issues on remote management terminals, investigating and escalating as necessary.
- Receive and record customer fault details, tasking these to the appropriate function and recording actions taken and resolutions achieved.
- Drive Trouble/Problem tickets through to resolution, utilising proactive internal and external resolution escalation as required.
- Construct/write fault reports to facilitate a strong focus on Trouble Ticket resolution.
- Compile handover reports to enable the smooth transition of operational issues/concerns/notes from one shift team to the next.
- Perform tasks in support of ongoing programmes, including providing technical information, test calls, and related tasks.
- First point of contact for all telephone and email queries, directing these to the relevant team/person.
- Provide prompt and timely response and updates to customer queries and fault reports, demonstrating strong awareness of their business needs/requirements and priorities.
You will be working with a broad range of systems and technologies, and will have the opportunity to develop your skills and expertise in a dynamic and challenging environment. You will be part of a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool, but the catalyst for progress.
As a Network Management Technician, you will be responsible for monitoring and maintaining our network, ensuring the smooth operation of our services and the satisfaction of our customers. You will work closely with our network team to identify and resolve issues, and will have the opportunity to develop your skills and expertise in a dynamic and challenging environment.
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Network Management Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Network Management Technician to join our team at Network Rail. As a key member of our network team, you will play a critical role in monitoring and maintaining our large and diverse network, ensuring the smooth operation of our services and the satisfaction of our customers.Key ResponsibilitiesPerform Tier 1...
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Senior Network Infrastructure Specialist
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Senior Network Infrastructure SpecialistWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our IT Service Management team. As a key member of our team, you will be responsible for maintaining and supporting our campus network infrastructure.About the RoleThis is an exciting opportunity to work with a leading company...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson. As a Network Engineer, you will design, implement, and maintain secure, complex network solutions, including the installation, configuration, and management of multi-vendor hardware such as switches, routers, and...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson. As a Network Engineer, you will design, implement, and maintain secure, complex network solutions, including the installation, configuration, and management of multi-vendor hardware such as switches, routers, and...
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Network Infrastructure Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob DescriptionWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will design, implement, and maintain secure, complex network solutions, including the installation, configuration, and management of multi-vendor hardware such as switches, routers, and...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will design, implement, and maintain secure, complex network solutions, including the installation, configuration, and management of multi-vendor hardware such as switches,...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will design, implement, and maintain secure, complex network solutions, including the installation, configuration, and management of multi-vendor hardware such as switches,...
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Network Infrastructure Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining secure, complex network solutions.Key Responsibilities:Network Design and Implementation: Design and...
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Network Infrastructure Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining secure, complex network solutions.Key Responsibilities:Network Design and Implementation: Design and...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining secure, complex network solutions.Key Responsibilities:Network Design and Implementation: Design and...
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Network Infrastructure Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanderson Government & Defence Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our dynamic DevOps Infrastructure team at Sanderson Government & Defence. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining secure, complex network solutions.Key Responsibilities:Network Design and Implementation: Design and...
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Recruitment Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...
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Recruitment Specialist
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...
