Retail Operations Manager

4 days ago

Swindon, Swindon, United Kingdom Iceland Food Group Full time
Supervisor Role at Iceland Food Group

We are seeking a highly skilled and motivated Supervisor to join our team at Iceland Food Group. As a Supervisor, you will play a key role in delivering exceptional customer service and driving sales in our stores.

Key Responsibilities:
  • Availability Management: Ensure optimal availability of products across the store, minimizing stockouts and overstocking.
  • Sales Growth: Develop and implement strategies to increase sales, focusing on customer satisfaction and loyalty.
  • Team Support: Provide guidance, coaching, and feedback to store team members, promoting a positive and productive work environment.
  • Store Policies: Implement and enforce company policies and procedures, ensuring compliance and maintaining high standards.
  • Success Celebration: Recognize and reward team members for their achievements and contributions to the store's success.
Requirements:
  • Excellent Communication: Possess strong verbal and written communication skills, with the ability to engage with customers and team members effectively.
  • Problem-Solving: Demonstrate the ability to analyze problems, identify solutions, and take action to improve store performance.
  • Leadership: Show the capacity to lead and motivate a team, fostering a culture of collaboration and teamwork.
  • Commitment: Demonstrate a strong commitment to delivering exceptional results and contributing to the store's success.
  • Adaptability: Thrive in a fast-paced environment, adapting to changing circumstances and priorities.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.

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