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Administrative Team Supervisor
2 months ago
Internal Applicants Only
Organization: Leicestershire County Council
Work Location: Hybrid
Salary: £24,708 - £25,983 per annum (pro rata for part-time)
Working Hours: Part-time, 0.5 FTE, 847 Annualized hours
Contract Type: Permanent
About the Role
The Leicestershire Adult Learning Service is seeking a part-time (0.5 FTE) Administrative Team Supervisor. This role is pivotal in ensuring the effective management and operational efficiency of the Central Accreditation and Data team.
The successful candidate will collaborate with a dedicated team of Administrative Team Supervisors to assist the Central Team HUB Manager in overseeing the team's functions, with a strong focus on the collection and validation of essential data and accreditation processes.
Key Responsibilities
- Managing and processing enrolments via telephone.
- Registering learners with relevant awarding bodies while adhering to strict deadlines and guidelines.
- Coordinating with awarding bodies and curriculum staff to address queries.
- Applying for access arrangements for learners with the appropriate awarding body.
- Claiming results and qualifications from awarding bodies.
- Inputting results and data into the Management Information System (MIS).
- Providing line management to Administrative Assistants and supporting the HUB Manager.
Flexibility is required, including some out-of-hours work to cover for team members during absences.
About You
To be considered for this position, you should possess:
- Experience working with various exam boards in an adult learning environment, along with administrative expertise.
- Proficiency in data management using ProSolutions MIS, customer service skills, and experience in minute-taking.
- Strong written and verbal communication skills, with numeracy skills equivalent to Functional Skills Level 2 or above.
- Previous experience in line management, including supervision, monitoring of attendance, and staff development.
- Ability to prioritize tasks and manage workload effectively under pressure.
- Attention to detail and a flexible approach to work, including the willingness to work evenings and occasional weekends.
- Thorough understanding of Data Protection (GDPR), Equality, Diversity, and Inclusion (EDI).
A commitment to equal opportunities and the ability to apply this in all situations is essential.
Flexible Working Opportunities
We support our employees in balancing their work and personal commitments. We are open to discussing flexible working arrangements that meet individual needs while fulfilling the requirements of the Council.
Inclusivity Statement
Leicestershire County Council is dedicated to fostering an inclusive environment and encourages applications from diverse backgrounds. We particularly welcome candidates from Ethnically Diverse and LGBTQ+ communities, as well as individuals with disabilities.
We are committed to providing reasonable adjustments for applicants with disabilities.
Application Process
To apply for this position, please submit a supporting statement that outlines how you meet the criteria specified above.
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
